Windows 10: Bad update, loss of PIN

Last year I set up a new laptop HP 15 for my mom. During the setup, I couldn't set up an actual administrator password; it would only allow me to set up a PIN password, which was completely surprising. Since I started using Windows in 1986, I've never had to deal with a PIN password. So I've been basically using the PIN to get admin approval to update software, making changes, etc., assuming that it was just another form of the administrator password. This month she's been having an array of tech problems, which appears to have begun with the 2021-07 update to 21H1 Aug. 4. On Aug. 20, the

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Clear "Pin suggested" list in People Bar

Does anybody know how to clear the "Pin suggested" list on the "People bar"?

Contacts are added to the "Pin suggested" list once you've pinned and unpinned them. But there seems to be no obvious way to remove them from that list.

After playing around with this feature and pinning and unpinning many dummy contacts, it's rather annoying to see them in the "Pin suggested" list when you click on the "My People" icon in the taskbar.

 

Since recent update KB3200970 I cannot use nor setup a PIN to sign in and MS Office2016 disappeared

Thank you for the update. We suggest for you to reset the login PIN. Here are the steps:

• Click on the Start Menu and select settings.
• Now select Accounts.
• Next select the tab Sign-in option.
• Click on I Forget the PIN and follow the on screen instructions.

Update us with the result.

 

PIN at start up

Hi Scott,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I suggest you to follow the below steps how to Change PIN password:

• In the search box, type settings.
• Then Click on accounts.
• Then on the left hand side click on sign in options.
• Then you can Select Change PIN password and remove the pin.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.