Windows 10: Bad_system_config_info

Hi,When I turn on my Acer Aspire C24 PC, I get 'Stop code: Bad_system_config_info' but all the troubleshooting it provides won't work. I've tried Microsoft Support pages but I keep going round in circles.Someone please help !!

:)

 

Blue Screen error with Bad_System_Config_Info after an upgrade

Hi Jan,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts take by you in resolving the issue. I understand that after an upgrade you are receive Blue Screen error on the computer with Bad_System_Config_Info. I’ll help you with the issue.



However, please let us know:

• May I know the update that was installed on the computer recently?
  
• What is the complete model number of the computer that you are using?
  

The “Bad_System_Config_Info” error means that something is wrong with the registry on your PC and you'll need to return to a previous configuration. I would suggest you to refer the steps mentioned in the article

Error 0x74: Bad_system_config_info and see if that helps.



Note: The last step in the above article talks about performing a reset on the computer. Resetting the computer will delete all the files and applications from the computer. Do not perform reset on your computer.



You may also want to refer the steps mentioned in the article
Troubleshoot blue screen errors. Select
After an update was installed and perform the suggested steps.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

BAD_SYSTEM_CONFIG_INFO

Hi Tanveer,

There may be several reasons why you are getting these error message. One of which can be because of a corrupted system file. We would like to know some information to better isolate the issue:

• Did you get any error codes except from the error message BAD_SYSTEM_CONFIG_INFO ?
• What troubleshooting steps have you done so far?
• Have you tried setting it again to your previous settings and see if the issue still persist?

The error, bad config info means that something is wrong with the registry on your PC and you'll need to return to a previous configuration. Kindly follow the steps below to perform a system restore:

• Turn off your PC by pressing and holding the power button, then turn it back on. When you see your PC manufacturer's logo, turn the PC off again. Repeat the process until you see
  Please wait.
• Select Troubleshoot, then choose Advanced options >
  System Restore.
• Choose an administrator account and enter the password. Select Continue.
• Choose a restore point to restart your PC to. Select last known good configuration.

Hope it helps. Let us know if you need further help.

 

Windows 10 with BAD_System_Config_info message

Hi Indika,

The BAD_SYSTEM_CONFIG_INFO bug check has a value of 0x00000074. This bug check indicates that there is an error in the registry. For us to assist you better, kindly answer the questions below:

• Have you made any changes to your computer prior to this issue?
• What is the make and model of your computer?
• What troubleshooting steps have you done so far?
• Are you able to go to desktop?
• If yes, which version and OS build number of Windows 10 is currently installed? To check, press the
  Windows key, type winver, and press the
  Enter key.

Meanwhile, you can try the steps in this
link to troubleshoot blue screen issues.

We'll be looking forward to your response.