Windows 10: Bamboo Pen Pairs but Wont Connect

Discus and support Bamboo Pen Pairs but Wont Connect in Windows 10 Software and Apps to solve the problem; My Bamboo Ink Plus stylus shows as paired on my HP Envy x360 edit: I am using Windows 10, but isn't actually connected. My pen was working normally a... Discussion in 'Windows 10 Software and Apps' started by Kristina__5, Oct 24, 2022.

  1. KRISTINA__5
    Kristina__5 Win User

    Bamboo Pen Pairs but Wont Connect


    My Bamboo Ink Plus stylus shows as paired on my HP Envy x360 edit: I am using Windows 10, but isn't actually connected. My pen was working normally a few hours ago, and now all of a sudden only the buttons work but no screen connection. Touch screen works fine with my finger, but if I hold the pen near the screen nothing happens. Things I've tried:-restarted my computer multiple times-disconnecting the stylus and reconnecting it via Bluetooth by holding down the top button-holding down both side buttons to change the compatibility settings-attempted to re-install the default driver for my pe

    :)
     
    Kristina__5, Oct 24, 2022
    #1
  2. JJSMOMPSP
    jjsmompsp Win User

    Bamboo pen paired but not working

    For me on the ASUS q325ua I found you have to change the bamboo ink protocol from default AES to MPP. I did this and now my pen works perfectly. Hope this helps!

    Your Bamboo Ink needs to be set to the right protocol for your device. Bamboo Ink is preset for the Wacom AES protocol. Switch between Microsoft Pen Protocol (MPP) and Wacom Active Electrostatic (AES) devices as you please.

    Press and hold both side buttons at the same time for two seconds to switch between protocols
    (one blink means the pen is in Wacom AES mode and two blinks means MPP mode) or to fix pairing and connectivity issues between stylus and device. Repeat to return to the previous setting.

    Full instructions and illustrations for pairing and changing pen protocol can be found here:

    Getting started with Bamboo Ink: smart stylus optimized for Windows Ink

    *also note that prior to this I had tried it with my old laptop and successfully paired it with that. While my pen was paired to my old laptop it would not respond or pair to my new laptop. To unpair from my old laptop, I went to settings, Bluetooth and
    other devices, selected the bamboo ink, then clicked "remove device" After that it paired easily with my new laptop.
     
    jjsmompsp, Oct 24, 2022
    #2
  3. KRISTINA__5
    Kristina__5 Win User
    Bamboo Pen Pairs but Wont Connect

    My Bamboo Ink Plus stylus shows as paired on my HP Envy x360 (edit: I am using Windows 10), but isn't actually connected. My pen was working normally a few hours ago, and now all of a sudden only the buttons work but no screen connection. Touch screen works fine with my finger, but if I hold the pen near the screen nothing happens. Things I've tried:

    -restarted my computer multiple times

    -disconnecting the stylus and reconnecting it via Bluetooth by holding down the top button

    -holding down both side buttons to change the compatibility settings

    -attempted to re-install the default driver for my pen

    - then tried to download the newest driver from Wacom unsuccessfully; with the dialogue box saying "A supported tablet was not found on this device."
     
    Kristina__5, Oct 24, 2022
    #3
  4. TELOMIN
    Telomin Win User

    Bamboo Pen Pairs but Wont Connect

    Bamboo pen paired but not working

    I recently purchased a Lenovo Yoga 910 and a Bamboo pen to go with it. The pen is paired just fine, but nothing else works. The screen doesn't prompt the Windows Ink Workspace or give me any reactions. I have un-paired and paired again with the same
    problem. Any ideas?
     
    Telomin, Oct 24, 2022
    #4
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Bamboo Pen Pairs but Wont Connect

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