Windows 10: battery backup native windows power management issues - "critical power level" forced at 98%

I have a APC battery backup BR1500G us style with good fresh batteries. I use the built in windows power management but it started having a problem recently, no matter what the "critical battery level" is set to it will get to a state of "very low battery" at 98% and shutdown the computer through testing after the initial problem. the windows power management used to work but I discovered this issue when there was a brownout and I was in the middle of gaming then saw the "shutting down" screen even though I can see on the screen of the battery backup the battery is full 5/5 segments. I m

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Laptop no longer hibernates on critical power

Hi Mike,

The laptop's battery is possibly wearing out. Since you haven't change any settings, we suggest that you change the critical battery level a bit higher so that your laptop can perform a hibernation on a much higher percentage than the default. Follow the
steps below:

• Type Power Options on the Start menu search bar.
• Under Battery, click on Critical battery level.
• Chang the default percentage to 10% or higher.
• Click on Apply.

Looking forward to your response.

 

Battery level issue

Hi Matt, Go to Control Panel - Power Options Click Power Plan Options on your Current Power Plan Click 'Change Advanced Power Settings In the resulting Dialog at the bottom of the list, expand the 'Batteries' section Change the value for Critical Battery
Level and Low Battery Level Make sure Low Battery Notification is set to ON

 

Does Windows 10 Pro require additional software to shutdown correctly on power outages?

Hi Allen,

If after changing the plan settings, the new percentage level or the critical battery action you chose doesn’t save, it's possible that this is due to the OEM (Original Equipment Manufacturer) software that manages power settings.

To allow you to change the critical battery percentage level or the critical battery action, we suggest that you follow these steps:

• Press Windows key + X on your keyboard, and click
  Control Panel.
• Choose Programs and locate the OEM Power Management system your computer has installed.
  Note: The power management system your PC is running, if any, will depend on the manufacturer of your machine. Search the installed programs for anything that includes the manufacturer name of your PC,
  and the words power manager or battery manager.
  
• Click Uninstall a program. You will be presented with a window that contains all installed programs on your computer.
• Reboot your computer.
• Configure your Windows 10 Power Options once again and see if the issue persists.

Let us know how it turns out.