Windows 10: Battery not charging on LG Gram

I have a 9 month old LG Gram 16T90P-K laptop . It has worked great the whole time. Now suddenly, it won't charge. I've tried new cords, different outlets, made sure I was using the right USB socket, etc. Tried rebooting. Tried the suggestion on this forum to do the Control Panel Troubleshooter. The windows icon says plugged in 0% available. So it is not charging. I don't think it is the battery, must be a windows thing. Please help!

:)

 

Power cable plugged in on LG gram 15 Laptop charging to 80% then stop charging any further. (plugged in, not charging)

Anyone has the same problem with your new LG Gram 15 laptop with battery charging. My computer with the power cable plugged in to charge the battery. I notice that the battery charged up to 80% then stop charging any further. The battery indicates 80% (plugged
in, not charging). The battery won't charge any further but it won't drop with the power cable plugged.

could anyone advise the solution of this matter to enable the battery fully charged for longer lasting.

 

CES 2017: LG showcases new Gram laptops powered by Windows 10

Source: CES 2017: LG showcases new Gram laptops powered by Windows 10 - Windows Experience Blog

 

Battery Won't Charge Fully

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.