Windows 10: Battery percentage is stuck at 100%

Hello reader, I got a Dell Inspiron 14 7435 2-in-1 running stock Windows 11 about two years ago and haven't had any battery issues until December of 2024. I was sitting at home with my laptop, and it died. Pretty simple, happens often. I plugged in the laptop and then turned it on. Great, everything is working. Until it wasn't. my laptop died again, and when I plugged it in and turned it on, it was running off of AC power from the wall and not the battery, and wasn't charging the battery either. I've had to plug in my laptop for the past few months in order to turn it on and use it. Tonight,

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Battery percentage stuck

Hi

I need some experts help on this topic . my battery percentage is stuck at 100% . It been more than 4 hours I have been continuously using my laptop but also the battery percentage is stuck at 100% only. Beside this my charging indicator is also charging
sign without charging. so I desperately need your help and I am looking forward to your positive response.

 

Laptop turns off & battery stuck at same percentage

I've followed the suggestions people posted on that thread but nothing solved the problem so far. I've made a short screenshot of the battery report which explains whats going on better:




The battery is on AC for some reason and won't charge, i've tried taking the battery out and inserting it in again while it was on AC but still no success.

 

battery percentage

after updating to 1809 my battery percentage does not not change from 100% nor doed percentage show in taskbar icon