Windows 10: battery question for Surface Laptop Studio

Hello, Just purchased a Windows Surface Laptop Studio. For travel, can I use a portable 65W USB-C charger to charge it while away, or will that damage the battery? I think the standard charger that it comes with is 102W. I just want to see if I have to purchase another charger for travel or use the one I have. Thanks.

:)

 

Surface Pro 4 Battery issues

If the laptop works without the battery than the charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install the latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions won't resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to the laptop.

4. When you log in to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If the battery still doesn't charge, you may need to replace your battery.

 

Updates for Surface Studio and Surface Pro with LTE Advanced - June 28 Surface

Source: Updates for Surface Studio and Surface Pro with LTE Advanced (28 June 2018) Surface

See also:

• Surface Studio update history
• Surface Pro update history

 

Updates for Surface Studio and Surface Pro with LTE Advanced - June 28

Source: Updates for Surface Studio and Surface Pro with LTE Advanced (28 June 2018) Surface

See also:

• Surface Studio update history
• Surface Pro update history