Windows 10: Battery related issues.

Hi,

I am having a battery issue that whenever I plug my laptop it starts working but at the moment when I unplugged it the laptop shuts down. I noticed that the battery sign was ok it was showing 100% charged and the charging symbol was also coming. But whenever I unplugged it shuts down . I am this problem from a day .

:)

 

battery issues

Hi Nathaniel,

This issue likely occurs if there are some settings on your computer that are affecting the power usage and if your system needs to be updated. We'd like to know if your laptop is still under warranty. If so, we suggest contacting your laptop's manufacturer
first for them to check your device. They will be able to check if there are any hardware related issues. Performing software related troubleshooting steps might void the warranty.

In the meantime, here are the steps that you can perform while your device is plugged in to the power source to troubleshoot your battery issue:

• Run the troubleshooter for devices and hardware. The troubleshooter will perform a diagnostic process on your system that will check and resolve issues
  related to using your device.
• Check for Windows Update. Keeping your computer updated is important. It improves the reliability, security, and performance of your computer. To do so, refer to this article:
  Update Windows 10
  
  

Feel free to post back if you need further assistance.

 

Laptop battery issue

I'm pretty sure the E1505 has "speed step" on it. Double checkthe speed step settings to make sure they are set for long battery life, maybe it's somehow reset itself?

 

Battery Won't Charge Fully

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.