Windows 10: Battery Report Capacity

My laptop hasn't been charging, so I did a battery report. Can someone please explain what this means Am I only allowed to charge it to 3% maximum?? :2025-04-1219:50:02Connected standbyAC3 %581 mWh2025-04-1407:26:56Connected standbyBattery3 %638 mWh

:)

 

Battery Report

Hi jon_556, my name is John D. an independent advisor happy to help you with this.

Regarding the battery report showing a 10000% capacity remaining, this is likely an error or glitch in the system. It's not possible for a battery to have more than 100% capacity.

There could be a few reasons why the battery report is showing an incorrect capacity number. It's possible that there was an error in the command used to generate the report, or there could be a problem with the battery itself or with the computer's power management system.

To troubleshoot this issue, I would suggest starting with some basic troubleshooting steps such as:

> Restarting the computer and generating a new battery report to see if the issue persists.

> Checking the computer's power settings to ensure they are set up correctly.

> Running a battery diagnostic test to check the health of the battery.

> Updating the computer's firmware and drivers to the latest versions.

I hope this information is helpful to you.

Best regards,

John D.

Independent Advisor

 

Acer battery won't charge

What if the battery unremoveable? Should I disassemble and remove it? also there is a switch underneath the case and around the RAM slot that prevent the laptop to turn on when the case is open and without the charger. Is that the same as removing the battery? although when turned on with charger, the laptop still see the battery. Thanks

- - - Updated - - -

I took the report, the design capacity was 41.440 mWh but full charge capacity is now 25.752 mWh. Is it that bad? Before this happened I believe HWMonitor also show the same number with 38% Wear Level.
Here's the report file

 

Windows 10 battery report - Full charge capacity exceeds design capacity

I've replaced the battery twice on a Sony Vaio SVS15 with an aftermarket brand and have run into an odd result in Windows 10 battery report.

This shows up and slowly increases(full charge capacity) after following each of the battery manufacturer's recommendation to discharge the battery completely to allow software estimates' re calibration. On initial install, the capacities match.

With the first aftermarket battery:

After fully charging to 100%, then unplugging the charger, the battery will reflect 96% within about a minute. It then seems to discharge much faster than the estimates given by Windows. At the 10% mark, the system shuts down unexpectedly, completely drained.

Second aftermarket battery:

Intermittently, it shows 96% and not charging - I can unplug the charger and back in to bring it to 100%. Upon reaching 10% remaining (10 minutes remaining estimate), it'll run for another couple minutes, then lose power.

Are there other ways to re-calibrate a system to properly report battery life, or could these simply be two faulty batteries?