Windows 10: Battery report error

I recently tried to find out the battery report of my laptop RedmiBook 15 Pro. I have been using this laptop for around 1.5 years approx. but when I checked the battery report using powercfg /batteryreport in cmd administrator mode I got the following report.NAMEA9MANUFACTURER####SERIAL NUMBER#################CHEMISTRYSUNWDESIGN CAPACITY46,968 mWhFULL CHARGE CAPACITY45,098 mWhCYCLE COUNT2Why do I get the cycle count as 2 shouln't it be higher? Is there any other way to find the battery report ?

:)

 

Battery Report

Hi jon_556, my name is John D. an independent advisor happy to help you with this.

Regarding the battery report showing a 10000% capacity remaining, this is likely an error or glitch in the system. It's not possible for a battery to have more than 100% capacity.

There could be a few reasons why the battery report is showing an incorrect capacity number. It's possible that there was an error in the command used to generate the report, or there could be a problem with the battery itself or with the computer's power management system.

To troubleshoot this issue, I would suggest starting with some basic troubleshooting steps such as:

> Restarting the computer and generating a new battery report to see if the issue persists.

> Checking the computer's power settings to ensure they are set up correctly.

> Running a battery diagnostic test to check the health of the battery.

> Updating the computer's firmware and drivers to the latest versions.

I hope this information is helpful to you.

Best regards,

John D.

Independent Advisor

 

Battery report

Gabriela,

I have very precise records of when I swap over my batteries [because I run battery reports both before & after] and the moment of opening up the computer or changing the battery does not show up in my battery reports.
- My Battery report section Usage history - History of system usage on AC and battery goes all the way back to when the computer maker finished setting the computer up [and then posted it to me]. Your corresponding records seem to show the same.
- I know of no command to reset the parameters listed in a battery report.

The Start time entry you circled in red shows the time that the computer was turned on or awakened on battery power. There is no indication of anything dishonest being done. Windows re-starts that list whenever it feels like it. There is nothing significant in that entry at all. Just for example, my Battery report Start time entries are only showing for today but the computer was in use yesterday and earlier on battery.

Denis

 

Battery Won't Charge Fully

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.