Windows 10: Battery seems to be going bad in a 3 month old computer

I purchased an MSI PS63 from Microsoft sometime early July this summer. I use it for gaming as well as for school. Besides constant battery issues, I love the computer. When I am gaming, I obviously don't expect the battery to give me much more battery than an hour, so I just want to clear up that battery life during gaming IS NOT what I am talking about.


The computer was advertised as getting 16hrs of battery life and although I know thats very optimistic I figured I could at least realistically look to get 8 hours out of it when I am just browsing the internet and opening word documents for school notes. This hasn't been the case at all. At a full charge, I am lucky to get 2 to 2 1/2hrs out of my laptop, using the better battery setting as well, which has been disappointing, to say the least.


So, I ran a diagnostic about a month ago and my full charge capacity was 80,256 mWh which is the designed capacity so I figured the problem was on my end but, just this morning after watching a YouTube video and watching my battery plummet 10% I ran a diagnostic again and discovered that my full charge capacity is now just 71,400 mWh which is a nearly 13% drop from the maximum capacity! Is this normal for a laptop this new? Not getting any battery is making me SO frustrated because I bought this laptop specifically because it was marketed as having a good battery.


So, Microsoft community, is this my fault, is this normal for this computer with an advertised 16hrs of battery life or is there something wrong with my computer/battery?

Thanks

:)

 

laptop battery wont charge after latest update

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s okay if you only have 1).

7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.

 

Deactivate low battery notification

Hi,

Windows 10 may have detected your old battery, the reason why your computer kept of notifying you about the battery life. To help you disable this notification, we suggest that you follow the steps below to turn off the notifications from battery saver:

(Note: Make sure to unplug your laptop from the power source first before performing the steps below.)

• Open Settings app.
• Select System.
• Click on Notifications & actions tab.
• Scroll down and look for Battery Saver and turn off the slider.
  
  

Let us know the results.

 

Battery

Possible causes:

1. Bad battery
2. Bad charger
3. Bad charging circuitry in the computer
4. Damaged connector(s) on charger, cable, or computer