Windows 10: Battlefield 2042

Battlefield 2042 – The next generation of First-Person Shooters – Electronic Arts

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Battlefield

Battlefield 2042 – The next generation of First-Person Shooters – Electronic Arts

 

Battlefield 3 premium

Hi Felipede,

We need to gather the following information to properly isolate your concern:

• Are you trying to purchase Battlefield 3 Premium from the console or over the web?
• Are you experiencing issues with purchasing other games as well?

With your Microsoft account signed in, click this
link and check if you are able to purchase Battlefield 3 from the online Store.

If the issue persists, you may change your account's region online. Here are the steps:

• Click this
  link. Sign in with the Microsoft account associated with your gamertag.
• Under Xbox settings, click the Change 360 account region icon.
• Follow the steps provided and select your preferred region. Complete the process and save all the changes made.
• Purchase the game this time and check if it works.

For more information about updating the region of your Microsoft account, feel free to visit this

page.

To verify the current status of your account's region, you may get in touch with the support team from Xbox for further assistance. Click this

link to generate a chat session or request a call.

Let us know how it goes.

 

When starting Battlefield, i get blackscreen and it disappeares.

Hello Harun,

Thank you for posting your query in Microsoft Community.

We understand that you receive a black screen when trying to play battlefield 2 in Windows 10. We will assist you with this issue.

• Is the issue persists to only this particular game or with other games as well?
• Have you installed all pending Windows Updates?

This issue might have occurred due to faulty or corrupted display drivers. Let's try the below steps and check if it helps:

Step 1: I would suggest you to update your graphic card drivers and check if it helps.

You can update drivers from the Device Manager.

• • Right click on Start button and click on Device manager.
    
  • Select Display adapter and expand it.
  • Right click on the device and select Update driver.

Step 2: Further if the issue persists, try to uninstall and reinstall Graphic drivers.

1. Press
Windows key + R key.

2.Type
devmgmt.msc and press Enter.

3.In device manager go to
Display adapter.

4. Right click and
uninstall.

After you uninstall the drives, I suggest you to reinstall the latest drivers from the manufacturing website and check.


Let us know the status of the issue. We will be glad to assist you further.

Thank you.