Windows 10: BDOS crash problem ntkrnlmp.exe

Dear Support Team,I am writing to report a persistent issue with my computer crashing while playing games. This problem has been occurring for the past six months.In any kind of stress testers it works goodThe crashes manifest in two ways:Sometimes, a blue screen appears with an error message.Other times, the computer simply shuts down to a black screen and restarts after three seconds.Troubleshooting Steps Taken:I have completely reinstalled all drivers using DDU Display Driver Uninstaller and downloaded them from the official manufacturer's website.I have updated the BIOS to the latest ver

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all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

ntkrnlmp.exe keeps crashing the PC

Hi NY. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

1) Try these fixes first for the crash error:

https://www.howtoedge.com/fix-ntkrnlmp-exe-bsod...

https://www.devicetricks.com/fix-ntkrnlmp-exe-b...

https://appuals.com/fix-blue-screen-error-ntkrn...

(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://forums.tomshardware.com/threads/ntoskrn...

https://forums.tomshardware.com/threads/continu...

https://forums.tomshardware.com/threads/frequen...

Top 9 Ways To Fix Ntkrnlmp.exe BSOD Error on Windows 10 & 11

https://www.lifewire.com/fix-the-ntkrnlmp-exe-e...

2) Update your drivers and BIOS/UEFI firmware from the PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start button. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page. Everything else depends on this.

3) Go over Windows using this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

4) If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, is the most stable method to advance to the latest version, and solves most problems. Tutorial here: https://www.tomshardware.com/how-to/fix-windows...

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Continuing Windows 10 BDOS questions

Pursuant to this conversation:

Redirecting

Spent the last day dealing with my system rebooting, sometimes by choice, sometimes by BDOS - & using Windows Repair to get past a boot fault caused by sptd2.sys. It was suggested I remove it but when I got on today, after several failed attempts, I did
a search for it & discovered sptd.sys & sptd2.sys are both gone (or invisible, though I didn't make it so). A search finds them nowhere. Do I need them? Should I reinstall them?

Had another BAD_POOL_CALLER BDOS crash a little while ago, so have uninstalled Malwarebytes again. Waiting to see if the crashes stop or continue.

It's been fun. Thanks for any answers. Off to Malwarebytes & elsewhere on the forum to research problems with that...