Windows 10: beats

System Model 23se-d394
System Type x64-based PC
System SKU H6U13AA#ABA
Processor IntelR CoreTM i5-4430S CPU @ 2.70GHz, 2701 Mhz, 4 Cores, 4 Logical Processors
BIOS Version/Date AMI 80.04, 9/25/2013
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Hewlett-Packard
idk how to make it sound like it did when i first got the computer. I guess beats has been gone off here for a while now, unsure why? maybe the update, maybe not but how do i get it back. this pc sticker saysy hp envy 23 touchsmart pc beats audio. that was the seller for me

:)

 

Beats Audio

Hi John,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I will definitely assist you with audio problem.

This issue may occur due to the out dated driver. Try the below method and check.

Method 1.

I would suggest you to run Windows sound troubleshooter and check if it helps. Follow the below steps:

• 
  Type troubleshoot on the search bar and click on
  troubleshooting.
  
• 
  Click on Hardware and Sound and click on
  Playing audio.
  
• 
  Now click on Advanced button and click on
  Next.
  

If the issue still persist try the below steps provided.

Method 2.

I recommend you to update the beat audio driver and check. Follow the below information provided.

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for Universal Serial Bus Controller and expand it.
  
• 
  Right click on the beat driver and click on update.
  

Hope this helps. Post us with status we will be glad to help you.

 

Windows 8 to Windows 10 Beat audio issues

Hi Christian,



Thank you for posting on Microsoft Community. We apologize for the delay in response.



Before assisting further, I would like to ask you few questions:

• 
  Are you using Beats audio app or a software?
  
• 
  Do you have Windows 10 Beats Audio drivers?
  

Method 1: If you are unable to find Beats audio App on Windows 10, I suggest you to download the app from Windows Store and check if the issue is resolved.



If it’s a software, I suggest you to download the latest Beats audio software from the manufacture’s website and check if the issue is resolved.



Method 2: You can also run the software in compatibility mode by following the steps from the link below.



Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.

• 
  Download the latest driver setup file from the manufacturer’s website.
  
• 
  Right-click on the driver setup file and click on
  properties.
  
• 
  Click on the compatibility tab, check the box
  Run this program in compatibility mode for, select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done,
  restart the computer and check if the changes are effective.
  

Write back to us with the status of the issue for further assistance.
Your reply is important for us to ensure we assist you accordingly.



Thank you.

 

Beats audio

Found this in an hp forum about beats not working in windows on hp.

https://h30434.www3.hp.com/t5/Notebook-Audio/be...

Basically what I was going to suggest.

Installing beats driver.