Windows 10: Benq Scanner 5000 is not working in Windows 10

Hello,


I have connected my Benq Scanner 5000 to my Dell laptop running Win 10. I don't know why the system says the scanner is not connected. I have also tried with Vue Scan and Vue Scan also says the same issue e.g. The scanner is not found. I have checked the device properties it shows: This device cannot start. Code 10 Insufficient system resources exist to complete the API.


Please check the attached screenshot and tell me how can I solve this out.



Thanks in advacne.








:)

 

Need Driver For BenQ 5000 Scanner

You should be able to just run the setup file inside the archive that Drone pointed you to. That should install the driver and might also install an app to import the scan too.

Just looked at BenQ's support page, it doesn't mention about the driver being Windows 7 compatible, or even Vista compatible.

If Drone's find doesn't work out, then try Windows Update.

The scanner might have installed silently (no notification). You can see if the scanner's installed silently (quickest way) by opening up Paint, clicking File and checking to see if the Scan option is greyed out/clickable (see attachment)

 

Need Driver For BenQ 5000 Scanner

Ok , thanks for the info mate =)

 

Old Acer/BenQ scanner drivers (x84, x64)


I'm crossposting this from SevenForums and EightForums in case someone searches this forum for these drivers. Please let me know if this is not allowed before removing this thread. Thanks!
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This is just a FYI as I had just managed to get my own Acer 320U scanner up and running in Win8.1 x64. This driver also works in Win7 to Win10!

The same drivers work for the following abandoned Acer/BenQ scanner models:

• 310U/620U
• 320U/340U/620U+/640U
• 620UT+/640UT
• 1240UT/5100U
• 640BT/640BU
• 4300U/3300U
• 4300U/3300U

x86 / 32-bit: x86.zip
x64 / 64-bit: x64.zip (replace the INF with this newer one here)
[2015-09-11] x64 with scan size fix by McReall & newer INF: x64.zip

All drivers are unsigned and this poses a problem if you are using x64 as you will either need to completely disable the driver signing check or sign the x64 drivers yourself. I recommend the latter as it's actually quite easy! Simply follow this guide here.

Some pointers:

• The tools you need (makecert, Inf2cat, signtool) can be found in the Windows SDK and the Windows Driver Kit. You don't need to install everything! Just check the "Tools" in both the web installers will do.
  • If you cannot download the SDKs due to filesize (~2.2GB), I zipped the 3 tools and you can download them here. But please download from Microsoft whenever possible.
• When making your own cert using makecert, add the -pe parameter so that you can export the private key of the certificate later (useful for installing your own signed drivers again on a different PC in the future! To export, simply right-click your certificate in the MMC snap-in)
• You need to use the newer INF in the Pastebin as the old one will not sign or validate correctly.

To scan in Windows 8 after driver installation, simply go to Devices and Printers, right-click your scanner and click Start Scan. You can also use the Metro 'Scan' app, although previewing scans return a very blurry image.

[2015-09-11] Collection of useful posts by other members in EightForums:

• McReall: Hex-editing driver file acerscad.dll to fix hardcoded letter-size scans only
• murch: Disabling driver signing check in Windows 10