Windows 10: better trouble shooting

Many times I search the meaning of enigmatic error messages, or try to get what-to-do about the situation I trapped.The main tool is the browser, but on the Internet, there are a lot of out of date invalid info, chkdsk-dism-sfc stalkers, or so.Now I remember there are store apps named "Get Help" and "Microsoft Tips", and the old Err_6.4.5 :https://learn.microsoft.com/en-us/windows/win32/debug/system-error-code-lookup-toolSo today I propose -1 Add an ad to those store apps.It will be better than adding ads to Edge or Windows itself.2 Improve those store apps.Microsoft can easily collect syste

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Why I don't get the trouble shooting option?

Steps:

1. move the mouse cursor on the power icon
   
2. push down the Shift key
   
3. right click on the power icon (a menu will pop up)
   
4. select the restart
   

On the restart screen, I only have the "turn off your computer" option, but nothing else. What I need is the "trouble shooting" option and I have seen the option in many online tutorials. Why I don't get the option?

BTW, there are two other ways to get the restart screen, using a repair disk and searching on UEFL. And this question is related to my other question.

 

Trouble shooting?

Hi Gen,

To get better clarity on the issue, kindly answer the questions below:

• Did you experience the issue after putting your credentials in the username and password field?
• What troubleshooting steps have you done so far?
• Have you made any changes on your computer prior to this issue?

Kindly send us a screenshot of your log on screen so we can have a clearer view of the issue.

Looking forward to your response.

 

trouble shooting

my PC cant start. he gives me every time trouble shooting stopcode bad config something like that