Windows 10: Bg image changes to blue when connecting my second monitor

Hey guys, so I just got a new Dell Monitor a few months ago. And started using it right away, unplugging my old monitor. Until I decided to use both of them for multitasking purposes. But I notice that my background image started changing to solid blue when I plug in the second monitor.

It isn't permanently SET TO SOLID BLUE. It's just, when I refresh it, it changes to solid blue. And then refreshing it later on, it changes back to my wallpaper, and then refreshing it later on again, back to solid blue, on and on as long as I have two monitors plugged. Is it because the monitors don't have the same size and resolution? First monitor is 1600:900, 2nd is 1366:768.

I tried several ways to fix it:

1. Checked if Windows 10 has expired (Activation).
2. Updated my GPU drivers.
3. Setting screen resolutions to recommended.






:)

 

Bg image changes to blue when connecting my second monitor

Hey guys, so I just got a new Dell Monitor a few months ago. And started using it right away, unplugging my old monitor. Until I decided to use both of them for multitasking purposes. But I notice that my background image started changing to solid blue when I plug in the second monitor.

It isn't permanently SET TO SOLID BLUE. It's just, when I refresh it, it changes to solid blue. And then refreshing it later on, it changes back to my wallpaper, and then refreshing it later on again, back to solid blue, on and on as long as I have two monitors plugged. Is it because the monitors don't have the same size and resolution? First monitor is 1600:900, 2nd is 1366:768.

I tried several ways to fix it:

1. Checked if Windows 10 has expired (Activation).
2. Updated my GPU drivers.
3. Setting screen resolutions to recommended.

 

Image on a second monitor

Hi,

Thank you for posting your query on Microsoft Community.

As per the description, I understand that you are facing issues using another monitor with your laptop.

I would like to know some information.

• 
  What are you connecting to your laptop is it a TV or Monitor?
  
• 
  Is it a Wireless connection or through HDMI cables?
  

I would suggest you to refer to the Microsoft Help Article given below and check if that helps.

http://windows.microsoft.com/en-us/windows-8/how-connect-multiple-monitors

Note: Holds Good for Windows 10.



Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

 

Second monitor not detected after update

Hi Tom,

There are several reasons that could have caused the issue you are experiencing. One of these is the update you previously performed in Windows, either it was not configured properly by the system or the update components were corrupted. Kindly answer the
following questions for clarification:

• Have you tried updating the monitor and display drivers?
• Have you tried to use another user profile to check if the issue re-occurs?

Furthermore, we suggest that you add the other monitor manually. This is to ensure that the second monitor is still connected after the update. Here are the steps:

• Type connected devices and open Connected Devices on the
  Windows Search bar.
• Click Add devices.
• Select the Second screen.
• Pick one of the 3 options: Duplicate, Extend, and the Second screen only.
• The Duplicate option will duplicate the primary display to secondary display.
• The Extend option will unite two monitors so you can use them both as one.
• The Second screen only option will, obviously, disable primary and use only the secondary monitor.
• Once you’ve chosen the preferred mode, save changes.

We're looking forward to your response.