Windows 10: bingo app

my bingo app keeps freezing as do a lot of others from what I read. not only is it frustrating, but it has cost me a lot of money since I'm paying to play. I wish they would fix it or put in another bingo game that works.

:)

 

Purchase additional coins and tickets for Microsoft Bingo!!

Thank you Greg for the info, however I am a computer "dummy" and have looked everywhere and found settings in several places but I can't find Microsoft Bingo or advanced settings. I found where you can uninstall but Microsoft Bingo was not listed??
Can you guide me through the steps? Been playing the game for weeks so it's got to be installed somewhere?? Any other suggestions or am I a hopeless case

 

Microsoft Bingo

If I may pop in, although I am not the person you replied to, playing Microsoft Bingo recently, this does not solve the Rewards not being given at the end. The Rewards window comes up, but it is blank (it worked for a short time after installing the game).

- Followed Steps

- Uninstalled and Reinstalled game

- Tested in Windows 8.1 (Dual Boot system) and it occurs there too

- Internet connection works otherwise (obviously, Bingo also explicitly allowed in Firewall)

Thank you for your information, regardless.

 

Microsoft Bingo

Hi,



Thank you for writing to Microsoft Community Forums.



Did you make any changes on the computer prior to this issue?

Are there any external Bluetooth devices connected to the computer?



I would suggest to try with the steps mentioned below.



Method 1: Update graphics drivers.

Please follow the steps mentioned in the link below to update graphics drivers.

Update drivers in Windows 10



Method 2: Run Windows Store app troubleshooter.

Go to Settings->Update & Security->Troubleshoot->Store apps.



Method 3: Reset Microsoft Bingo.

Go to Settings->Apps->Microsoft Bingo->Advanced options->Reset.



Hope it helps.



Peer Samie

Microsoft Community-Moderator