Windows 10: BIOS sees new HDD but Windows Device and Disk manager do not

Discus and support BIOS sees new HDD but Windows Device and Disk manager do not in Windows 10 Drivers and Hardware to solve the problem; I just bought a used, rebuilt i7-3770 computer with Toshiba 1TB HD (SATA0), 16GB memory and Windows 10 Pro in a HP 8300 Elite case, with HP... Discussion in 'Windows 10 Drivers and Hardware' started by kartchns, Sep 19, 2017.

  1. kartchns Win User

    BIOS sees new HDD but Windows Device and Disk manager do not


    I just bought a used, rebuilt i7-3770 computer with Toshiba 1TB HD (SATA0), 16GB memory and Windows 10 Pro in a HP 8300 Elite case, with HP motehrboard. I bought a 500 gb Samsung SDD. I installed it on SATA1 and BIOS showed it. Then I tried to clone to it and both clone softwares and Windows 10 Disk and Device Manager would not see it. So I put it in a USB adapter and cloned to it with no problems. Then I installed it in SATA0 (unplug HDD) and it boots just fine. Then I installed the original HDD again on SATA1, BIOS sees it but Windows 10 does not. So I unplug the SSD from SATA0 and reboot and it boots fine from the HDD from SATA1. So both drives are recognized and boot when they are the only drive installed. So I plug in the SDD to SATA0 again and it boots fine from SDD, but no HD on SATA1 in Windows. So I change the BIOS to boot form SATA1 on HDD. It boots fine from the HDD on SATA1 but no SDD on SATA0 in windows (BIOS sees it). So the cables are good. The connections are good. Both SATA0 and SATA1 will boot when selected or only drive connected. BIOS always sees both or either drive when connected. But it won't show both drives in windows Disk Management or Device Manager when both connected. They always show the on it booted from and that is it. What do I do? Is there another BIOS setting I am missing?

    :)
     
    kartchns, Sep 19, 2017
    #1
  2. semichipz Win User

    3TB HGST SATA drive not recognized by Windows 10 fresh install - SOLVED !!!

    Motherboard: Gigabyte Z68x-ud3p-b3 using UEFI BIOS U1F - BIOS set to AHCI, IRST disabled

    Installed identical twin 3GB HDDs, HGST HDN724030ALE640

    Fresh install of Windows 10 Version 1511 OS Build 10586.36

    Symptoms:

    Windows 10 installed successfully on first HDD (with zero additional software), second HDD is not yet formatted

    Device manager shows both HDDs

    Disk management shows first HDD only (as Disk 0); does not recognize second HDD (presumably Disk 1) but does show Windows 10 USB installation disk (as Disk 2)

    Both drives are recognised in BIOS prior to loading the operating system

    Attempts to solve this:

    (1) Via Device manager - scan for hardware changes; disable/enable second HDD; uninstall second HDD (then forced restart when HDD is recognized in device manager but not in disk management - thus symptoms unchanged)

    (2) Via command prompt - sfc /scannow and dism /restorehealth - no obvious problems found, reboot machine, no change in symptoms

    This seems utterly puzzling to me. Any suggestions?
     
    semichipz, Sep 19, 2017
    #2
  3. Windows 10 does not recognize the secondary NEW hdd, but the bios does.

    I've tried the disk management thing (the disk is not shown in the disk management), and almost everything google has gave me.

    Here what i can share.

    I can see the disk in "manage storages spaces"

    I can see the disk at the device manager

    The HDD is new, from today.

    The HDD is connected by SATA connection.

    Windows is installed on ssd.

    (sorry for bad english.)
     
    RandomShittyGuy, Sep 19, 2017
    #3
  4. kartchns Win User

    BIOS sees new HDD but Windows Device and Disk manager do not

    SOLVED! Deleted ATA controller in Device Manager and rebooted. It found both drives when rebooting.
     
    kartchns, Sep 19, 2017
    #4
Thema:

BIOS sees new HDD but Windows Device and Disk manager do not

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