Windows 10: BIOS won't recognize x64 installer, but regconized x86 installer

Discus and support BIOS won't recognize x64 installer, but regconized x86 installer in Windows 10 Installation and Upgrade to solve the problem; My netbook is DENVER NBW-10004N. It was running Windows 10 64-bit but the boot file was corrupted so i had to format and install clean Windows 10... Discussion in 'Windows 10 Installation and Upgrade' started by evildog1, Nov 8, 2016.

  1. evildog1 Win User

    BIOS won't recognize x64 installer, but regconized x86 installer


    My netbook is DENVER NBW-10004N. It was running Windows 10 64-bit but the boot file was corrupted so i had to format and install clean Windows 10 32-bit. Now i got another problems. Audio driver is not working, battery icon not showing and brightness is not working and Wi-Fi won't connect to my new router anymore. I guess those drivers was made for 64-bit only and the processor is 64-bit based but my BIOS won't recognize Win10 64-bit installer. Only 32-bit installer.

    This is how my boot list looks like when i created Win10 32-bit bootable USB


    BIOS won't recognize x64 installer, but regconized x86 installer [​IMG]


    And this is how my boot list looks like when i created Win10 64-bit bootable USB


    BIOS won't recognize x64 installer, but regconized x86 installer [​IMG]


    I contacted my manufacturer but they said they don't have any recovery or image to flash and send it to local store for help. I did send it to my local store but they could not help so i took it back home and i asked my manufacturer for drivers and bios updates etc but they ignored me for no reason.

    I created bootable Plop Boot Manager which allow to boot any drives that BIOS won't allow but it doesn't show in boot list

    If you wanna know how BIOS looks like, take a look in my album
    Imgur: The most awesome images on the Internet

    :)
     
    evildog1, Nov 8, 2016
    #1
  2. suirauqa Win User

    Error code 0x80004005 when trying to install Security Update KB3087040 in Windows 10? Can anyone help me?

    No, you were correct. The X86 = 32 bit version.

    And I have the same problem on two Windows 10 x64 machines. The KB3087040 64-bit standalone installer worked fine for me to install the update, but Windows Update seems unable to recognize that this has been installed.

    BIOS won't recognize x64 installer, but regconized x86 installer :(
     
    suirauqa, Nov 8, 2016
    #2
  3. MELERIX Win User
    PC restarts randomly

    install KB4073290 if you are using x64/64bits or KB4073291 if you are using x86/32bits, that should solve the issue.

    also make sure your Mainboard BIOS is updatd to the last version.
     
    MELERIX, Nov 8, 2016
    #3
  4. NavyLCDR New Member

    BIOS won't recognize x64 installer, but regconized x86 installer

    How are you making the USB flash drive for the installation?
     
    NavyLCDR, Nov 8, 2016
    #4
  5. evildog1 Win User
    Using official Win10 installer tool on my computer running x64.
     
    evildog1, Nov 8, 2016
    #5
  6. NavyLCDR New Member
    1. Are you absolutely sure it had 64-Bit Windows 10 on it before? I have 2 similar Intel Atom devices with 32 GB eMMC and 2 GB RAM and they both came with 32-Bit Windows on them from the factory because 32-Bit Windows will run better than 64-Bit Windows because of the limited resources these devices have.

    2. Where did you get the drivers from that you think are meant for 64-bit only?
     
    NavyLCDR, Nov 8, 2016
    #6
  7. evildog1 Win User
    I guess so since all hardware, including Intel graphics, battery, brightness, and sound are working perfectly. I'm just guessing that drivers are for 64-bit only, because when you install 32-bit version on a 64-bit computer, some hardware like Wifi, Ethernet, Bluetooth, etc will not work. Install 64-bit version on a 64-bit computer have no problems with any hardware. It's a shame that my manufacturer will not give me drivers and BIOS updates. And i forgot to mention that Intel graphics is also not working properly even it was installed correctly by Windows Update.


    BIOS won't recognize x64 installer, but regconized x86 installer [​IMG]


    I identified the drivers that are not installed and not working

    acpi ven_intq&dev_3401 = Intel(R) Dynamic Platform & Thermal Framework Processor Participant Driver (Unknown device)
    acpi ven_int&dev_3406 = Intel(R) Dynamic Platform & Thermal Framework Processor Participant Driver (Unknown device)
    pci ven_8086&dev_0f18&subsys_72708086&rev_0fPCI / pci ven_8086&dev_0f18&cc_1080 = PCI Encryption/Decryption Controller


    BIOS won't recognize x64 installer, but regconized x86 installer [​IMG]
     
    evildog1, Nov 8, 2016
    #7
  8. NavyLCDR New Member

    BIOS won't recognize x64 installer, but regconized x86 installer

    I can provide those 32-bit drivers for you.
     
    NavyLCDR, Nov 9, 2016
    #8
  9. evildog1 Win User
    I updated all drivers to the latest version using Driver Booster 3 and the errors were gone but Windows still can't find hardware of battery, brightness and audio. Is there any programs that can identify hidden hardwares?
     
    evildog1, Nov 9, 2016
    #9
  10. NavyLCDR New Member
    Did you get the exclamation points fixed on the I2C controllers?
     
    NavyLCDR, Nov 9, 2016
    #10
  11. evildog1 Win User
    yep i fixed it
     
    evildog1, Nov 11, 2016
    #11
  12. evildog1 Win User
    Nevermind, my manufacturer send me image deploy script and it worked. battery, brightness, audio are working again!
     
    evildog1, Nov 23, 2016
    #12
  13. ewrej Win User

    BIOS won't recognize x64 installer, but regconized x86 installer

    Hello,
    i have the same issue with my laptop. Can you send me the solution for these issues?
    Thank you in advance.
     
    ewrej, Mar 13, 2017
    #13
  14. evildog1 Win User
    I just reinstall Windows using custom image deployment by my manufacturerIf you have license, download Win10 from Microsoft or tell your manufacturer about your issue.
     
    evildog1, Apr 4, 2018
    #14
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BIOS won't recognize x64 installer, but regconized x86 installer

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