Windows 10: Birthdate entered wrong on Set-up

Setting up a new computer for a friend. After entering logon it asked for birthdate. Got it wrong; if its that important, why doesn't screen ask to verification?


The person is reported as 12 years old and not as 64. Every dialog I have been to allows me to change date but says name is wrong.


Help!!

:)

 

Wrong birthdate entered when setting up Windows Live account

When setting up Windows Live account, wrong birthdate was entered, wrongly indicating I am a minor. How can I change my birthdate there so I can download apps?

 

Wrong date of birth entered on set up.

Hi Martyn,

Thank you for writing to Microsoft Community Forums.

To have a better clarity on the issue and guide you accordingly, kindly help us with following information.

• When you say ‘Age/date of birth question on setup’, are you talking about the age/date of birth information requested while setting up a Microsoft account?
  

If you’re talking about the date of birth associated with your Microsoft account, you may try the steps listed in the article
How to change a birthdate on a Microsoft account, to change the same.

Let us know how it goes.

Regards,

 

Changing a Microsoft account from an (incorrectly entered) adult birthdate to the correct child's birthdate

The links provided in the above response pertain to an account which is already setup as a child. That is not my situation.

My issue is going from an ADULT account to a CHILD account. Currently, the account is setup (incorrectly) as an adult account. I would like to update the birthdate to reflect that this is a child account.

This is an easy scenario to test:

• Setup a new Microsoft account with a birthdate that makes you an adult.
• Log off and then log back in
• Go to your profile and attempt to change the birth date to make you a child.
• The system will prevent you from making this change.

Any suggestions?