Windows 10: Bit locker activated on start up, how do I recover

My laptop ran an update then started up into bit locker recovery, i've never enabled bitlocker. It gives a key id but thaT does not work. HELP

:)

 

Bit Locker

Dear Team,

Windows 10 OS Crashed.But when we try to recover its showing drive is locked.We are not enabled any bit locker option .

As per my observation previously after installing the OS all drives showing Lock Symbol.kindly suggest if any Default Password to unlock the drive.

Windows 10 is OEM with Dell

***Post moved by the moderator to the appropriate forum category.***

 

Problem starting computer with Bit Locker turned on

Turned on Bit Locker on wife's desktop and had no problem encrypting the drives. Recently, when starting up computer, computer shows blue screen for entering password to Bit locker and immediately shuts down after entering only a few of the characters.
This will go on 3 or 4 times before it stays on long enough to enter password and computer will then start up normally.

I'm turning off Bit Locker until I can figure out where the problem lies.

Computer is Dell Inspiron 3847 with quad core i5 processor. Using Windows 10 Pro, version 1607. Hard drives are two 2TB Seagate drives and a 4 TB Seagate backup drive. All updates are current.

Any suggestions for clearing this problem will be greatly appreciated.

 

no bit locker

How do i download bit locker on to my pc? have windows 10 but no bit locker