Windows 10: bit locker encryption on dead keyboard, mother board is ok

First, let me tell you that I'm a 65 year old with little technical knowledge so any answers need to be easy to understand please. I spilled Diet Pepsi on my all in one computer keyboard and killed it. When I took it and my new computer into Best Buy to do a data transfer they said that they couldn't do it because it was locked because of the bit locker encryption and need to have it removed in order to access the data.They wanted to know if I had the information. After a string of expletives....I said no because it was never set up to be encrypted. I thought I had continual Cloud backup throu

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Bit locker Encryption

Hello Fiends,

Actually my problem is that i have previously installed windows 7 ultimate(32 bit) in my desktop and to protect my data,
encrypted the "D drive" using bit locker, then after few months, i installed
windows 10 pro(64 bit) in my desktop without disabling the bit locker, after installation i was able to access my locked drive with same password.

Till here everything was fine, but after some days my Desktop started to lag then again i switched to
windows 7 ultimate(64 bit).

But Now i'm not able to access my encrypted drive which was locked by bit locker with same password.

While i'm trying to unlock the encrypted drive i'm getting the massage as
"Unable to Complete the requested operation because of either a catastrophic media failure
or a data structure corruption on the disk".

Pls Help.

Thanks.

 

Windows 10: How to hardware encrypt using bit locker without TPM.

Hi Ajit,

I realize the inconvenience you are experiencing with encrypting the hard drive on Windows 10.

This issue might be due to problems with change in group policy settings for bit locker.

To assist you better, please provide us the below information:

• Have you created any system restore point on the computer prior to the issue?

I suggest you to manage the bit locker settings in the group policy settings by following the below link and check if it helps.

First before performing any changes in Bit locker settings, I suggest you to create System Restore point on the computer. So that we can restore back to previous Windows state if any issues occurs.

Create a system restore point

I suggest you to refer to the below Microsoft Help Article about managing bit locker settings in the Group policy settings and check if it helps.

Windows help & learning - Microsoft Support

Reply to us with the information, so that we can assist you better.

Please get back to us with an update on bit locker issue, we will be happy to help.

Thank you.

 

Bit locker

I have a lonova yoga book windows 10 blue screen bit locker tried options can't get anywhere not really proficient WITH DOS i do have a bit locker key id dont k ow how to use it keep hitting dead ends my skills are limited any insight would be greatly
appreciated by also with the blue screen the halo keyboard doesn't come on