Windows 10: Bit locker error, account locked

How do I contact a support person in MS? My PC ran an update and now bit locker will not allow access to the device due to a tpm error. While trying to get access to my recovery key, my MS account is now locked and froze for 30 days. I need to access the PC files but have not been able to contact a person. I've tried outlook support, contact phone number and the website, nothing.

:)

 

Drive has been locked with Bitlocker after Windows Reset (Bit Locker / Microsoft account has not configured)

Dear Microsoft,

1. I have Pre-Installed Windows 10 Home Edition in Dell Laptop.
2. Due to some performance issue, I have done Windows Reset which done successfully & work fine.
3. After that, 1 Drive(F Drive) has been lock out of 3 Drive (C Drive – D Drive -E Drive).
   
4. By clicking it shows Bit Locker activated & asking for Key to unlock.

I heard first time for Bitlocker after getting pop message.

Please note below remarks;

1. I am the 1st user of this laptop provided by my organisation.
2. I have not created any of Microsoft account & linked with this laptop.
3. I have not activate Bit Locker during period of usage (since 1st day of use to till reset of Windows).
   
4. I am using two email : one is of office365 official id & second is gmail personal id.
5. I have logged in login.live.com by gmail id but not found any devices details.
6. I have tried to logged in by office365 id, but not having such id in
   login.live.com

Requested to kindly suggest the needful steps to unlock the drive / retrieve data of locked drive.

Pinkesh Bhatt

 

Bit-locker

I have my account and device listed but when I go to the bit locker it says no key is there and I ha e no other way to access it

 

Bit locker key

Bit locker won’t except any of the keys from my Microsoft account. What’s the next step to get it unlocked?