Windows 10: Bit-locker help please

my account security has been comprised a few times in last month. seems to gain access and edit and delete all my photo and add some of there own blurred photos into album... ive followed all advice changed passwords as soon as aware of security issue ive got 2 factor set up to include email with additional pass code yet they still are gaining access. this evening i downloaded 1500 photos from flash drive i set up bit-locker to secure photos. literally minutes after set up whilst i was viewing photos the photos just closed down, on trying to access photos again bit-locker password box was r

:)

 

Bit-locker

I have my account and device listed but when I go to the bit locker it says no key is there and I ha e no other way to access it

 

Windows 10: How to hardware encrypt using bit locker without TPM.

Hi Ajit,

I realize the inconvenience you are experiencing with encrypting the hard drive on Windows 10.

This issue might be due to problems with change in group policy settings for bit locker.

To assist you better, please provide us the below information:

• Have you created any system restore point on the computer prior to the issue?

I suggest you to manage the bit locker settings in the group policy settings by following the below link and check if it helps.

First before performing any changes in Bit locker settings, I suggest you to create System Restore point on the computer. So that we can restore back to previous Windows state if any issues occurs.

System Protection - Microsoft Support

I suggest you to refer to the below Microsoft Help Article about managing bit locker settings in the Group policy settings and check if it helps.

Windows help and learning

Reply to us with the information, so that we can assist you better.

Please get back to us with an update on bit locker issue, we will be happy to help.

Thank you.

 

Bit Locker Recovery Key

Hello Sylvia,

Thank you for writing to Microsoft Community Forums.

Please provide some additional information, so that we can assist you better.

1. What is the error message appears when you’re trying to enter a Bit locker key?
   
2. What is the version of Windows 10 you have installed?
   
3. What is the make and model number of your computer?
   

Issues might be happening because of entering Incorrect Bit Locker recovery key. Bit Locker key password will be a 48-digit alpha numeric characters.


However you may refer this article on how to find
Bit Locker recovery key.

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes or No’.

Harish

Microsoft Community – Moderator