Windows 10: Bit locker Help

My computer all of a sudden asked for bitlocker. I do not have it and when I tried checking my microsoft account, it says bit locker off. I brought my computer to tech support and was advised to have my computer working again is to reformat and reinstall. I do not want this ever happening again. How do I not get that bit locker or if where can I find that code as it is not on my account. HELP..

:)

 

Bit Locker Recovery Key

Hello Sylvia,

Thank you for writing to Microsoft Community Forums.

Please provide some additional information, so that we can assist you better.

1. What is the error message appears when you’re trying to enter a Bit locker key?
   
2. What is the version of Windows 10 you have installed?
   
3. What is the make and model number of your computer?
   

Issues might be happening because of entering Incorrect Bit Locker recovery key. Bit Locker key password will be a 48-digit alpha numeric characters.


However you may refer this article on how to find
Bit Locker recovery key.

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes or No’.

Harish

Microsoft Community – Moderator

 

Windows 10: How to hardware encrypt using bit locker without TPM.

Hi Ajit,

I realize the inconvenience you are experiencing with encrypting the hard drive on Windows 10.

This issue might be due to problems with change in group policy settings for bit locker.

To assist you better, please provide us the below information:

• Have you created any system restore point on the computer prior to the issue?

I suggest you to manage the bit locker settings in the group policy settings by following the below link and check if it helps.

First before performing any changes in Bit locker settings, I suggest you to create System Restore point on the computer. So that we can restore back to previous Windows state if any issues occurs.

http://windows.microsoft.com/en-us/windows-10/create-a-system-restore-point

I suggest you to refer to the below Microsoft Help Article about managing bit locker settings in the Group policy settings and check if it helps.

http://windows.microsoft.com/en-GB/windows7/What-Group-Policy-settings-are-used-with-BitLocker

Reply to us with the information, so that we can assist you better.

Please get back to us with an update on bit locker issue, we will be happy to help.

Thank you.

 

Bit Locker Key

Daughter laptop requesting bit locker recovery key.

She didn't change anything.

But overnight, its now requesting this. So assume an update occurred, that impacted this.

Ive checked our MS account and there no recovery keys there. He device is not even listed.

Is there a workaround, or fix. Ive looked at the support notes, and don't have a print out of the key or usb stick etc..

any help would be appreciated. As were stuck on the blue screen Bit locker screen.