Windows 10: Bit Locker Key did not genrate for a work or School Microsoft Account

we tried to find the BitLocker key for one of our users but it did not Show up anywhere the key is not genrated it seems that the key did not generated from itself which is mean in Intune that the device is not compatible

:)

 

Bit locker key

Bit locker won’t except any of the keys from my Microsoft account. What’s the next step to get it unlocked?

 

bit locker key

how to find key for bit locker. it's not in Microsoft account.

 

Bit Locker Key

Daughter laptop requesting bit locker recovery key.

She didn't change anything.

But overnight, its now requesting this. So assume an update occurred, that impacted this.

Ive checked our MS account and there no recovery keys there. He device is not even listed.

Is there a workaround, or fix. Ive looked at the support notes, and don't have a print out of the key or usb stick etc..

any help would be appreciated. As were stuck on the blue screen Bit locker screen.