Windows 10: bitdefender advised this file is malware...

Discus and support bitdefender advised this file is malware... in Windows 10 Customization to solve the problem; So bitdefender completed scan and said this file was malware - is this correct? Intel\SUR\QUEENCREEK\intermediate_data\u-000015.db-journal... Discussion in 'Windows 10 Customization' started by kat911, Aug 31, 2022.

  1. kat911 Win User

    bitdefender advised this file is malware...


    So bitdefender completed scan and said this file was malware - is this correct? Intel\SUR\QUEENCREEK\intermediate_data\u-000015.db-journal

    :)
     
    kat911, Aug 31, 2022
    #1

  2. Is Bitdefender recognized

    IMO it's best to uninstall each and every security product before upgrading and to also use the appropriate removal tool from this list:

    List of anti-malware product removal tools


    I suggest you ask/inform yourself if your Bitdefender product is compatible with Windows 10 and then install it after upgrading to Windows 10...

    Bitdefender support...

    Consumer Support Archive - Bitdefender Consumer Support Center

    Bitdefender B2B Help Center

    and/or in their Forum:
    http://forum.bitdefender.com/


    Cheers,

    J
     
    Jsssssssss, Aug 31, 2022
    #2
  3. Vijay B Win User
    BitDefender missing

    Hi,

    Thank you for being a part of Windows 10.

    As an initial troubleshooting step, I would suggest you to search for BitDefender in the search next to start. If you are not able to find and if you have BitDefender CD/DVD, then I would suggest you to re-install BitDefender.

    Hope this helps. Let us know if you have any other issues with Windows in future.
     
    Vijay B, Aug 31, 2022
    #3
  4. bitdefender advised this file is malware...

    Malware bytes compatibility with BitDefender

    I've installed Bitdefender and MalwareBytes in the same device, and both worked fine without interference to each other, and that's because MalwareByte is just an extra protection for malwares, while Bitdefender protects the whole device. The only issue they cause is consuming a lot of resources, which makes your PC running slower.
     
    Khaled Al-Gahuri, Aug 31, 2022
    #4
Thema:

bitdefender advised this file is malware...

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