Windows 10: Bitlock key required but can't find

Bitlock key required to get back into computer and have none.

:)

 

BitLocker Key

There may be a software that triggered the BitLocker in your Windows 10 PC. To assist you better, we suggest that you check these articles for further information:

• Find my BitLocker recovery key.
• BitLocker recovery keys: Frequently asked questions.

• BitLocker

Let us know if you need further assistance.

 

Bitlocker key recovery help required

Hi Manson

Many thanks for your response.

The original MS account associated with this Windows installation was locked due to too many incorrect password attempts and the email address attached to it had been forgotten, so a new outlook.com account was created (as suggested in the MS account recover process). This required a 30 day wait to be able to access the new account. On day 30 we received an SMS stating that the account was active and to go to aka.ms/alcp. But after searching for the bitlocker key, none are listed in the account, and no devices are attached.

I thought the creation of the new account (during the recovery process) would transfer everything over to the new account, including the bitlocker key. But it didn't. It did however transfer a timestamp of when the password was last changed on the old account (in 2017) so that would indicate partial account data was transferred. Could it be that it hasn't been completed yet?

Thanks

 

Bitlocker Key

Hi,

Thank you for posting your concern. It is good that you know the Bitlocker key to properly get into the computer. To help you turn off the Bitlocker key, you can follow the steps below:

Please make sure you are signed as the Administrator of the computer.

To suspend BitLocker Drive Encryption on an operating system drive

• 
  Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
  
• 
  Click Suspend Protection for the operating system drive.
  
• 
  A message is displayed, informing you that your data will not be protected while BitLocker is suspended and asking if you want to suspend BitLocker Drive Encryption. Click
  Yes to continue and suspend BitLocker on the drive.
  

To turn off BitLocker Drive Encryption

• 
  Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
  
• 
  Find the drive on which you want BitLocker Drive Encryption turned off, and click
  Turn Off BitLocker.
  
• 
  A message is displayed, informing you that the drive will be decrypted and that decryption may take some time. Click
  Decrypt the drive to continue and turn off BitLocker on the drive.
  

Let us know if this resolves your concern.