Windows 10: Bitlocker Access key to hard drive on crashed laptop

Motherboard crash on laptop haas mad it impossible to boot. I have taken the SSD and attached it through an adapter. Pop-up asks for 40 digit encryption key for drive letters on SSD. I never accepted any encryption. Where can I find key to recover my data.

:)

 

BitLocker Encrypted Hard Drive to MAC

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



I suggest you to perform below mentioned steps to disable BitLocker.

To disable BitLocker I would suggest you try the following steps and see if it helps.

• 
  Press Windows key + X and click on
  Control Panel.
  
• 
  Change View by from Category
  to Large Icons/Small Icons.
  
• 
  Click on BitLocker Drive Encryption and click on
  Turn BitLocker Off.
  
• 
  Follow on screen instructions. Click on Decrypt the Drive
  when the message appears.
  

I would suggest you click on the link below and refer the following article.

Scenario 12: Turning Off BitLocker Drive Encryption (Windows 7)

Scenario 12: Turning Off BitLocker Drive Encryption (Windows 7)

(You can refer the steps in the above link as they are applicable for Windows 10 as well)



Check if it helps.



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.

 

How can I access/change my Bitlocker password for my external hard drive?

Hi AveryDavis,

Thank you for posting to Microsoft Community.

Is this an external hard drive or an internal hard drive into which the Windows 10 is installed in?

I can understand how important the hard drive is for you. If the hard drive was encrypted with a BitLocker, it can only be opened with the BitLocker key. This is because the hard drive will be encrypted with respect to the BitLocker and cannot be accessed
on a different system without the key.

If you have not set the BitLocker key, the' Secure Boot' settings may be toggled to 'Disabled', which may be causing this issue. You can check that from the steps below.

1. Power the device 'Off' and then back 'On'.
2. You should be able to find a message on the boot screen just before the manufacturer logo appears. You may need to press the ‘F1’, ‘F2’, or ‘Delete’ button, this is usually indicated on the boot screen.
3. Enter the BIOS settings, look for a tab called 'BOOT' and select that page.
4. Depending on the BIOS manufacturer, this page could be 'BOOT', 'ADVANCED', 'STARTUP', etc.
5. Look for a setting for the 'UEFI Secure Boot'. Each BIOS could have a different name for this. These are the keywords to look for: 'UEFI', 'Secure Boot', 'Legacy Boot'.
6. Toggle the 'Secure Boot' setting to 'Enabled' and attempt to boot the machine.

However, if the BitLocker is set and the password is not known, you can refer this article on ‘Find
my BitLocker recovery key’. If you do not have the BitLocker password or the recovery key, the only option would be to proceed with formatting the hard drive to access it and if Windows was installed on this drive, a reinstallation of Windows.

Note: Formatting the hard drive will delete all its contents.

Hope it helps.

Aaron Summith

Microsoft Community – Moderator

 

BitLocker Recovery Key

Thanks Greg.

Actually, I can't access to my hard drive because my laptop can't power on and the repair centre changed the PCB to fix the problem. After that, the Window has to be installed again if I can't provide the BitLocker Recovery Key. When I reinstall the Window,
all my data in hard drive will be disappeared.

What is your suggestion to recovery my hard drive?

Regards,