Windows 10: Bitlocker asks for password twice

My client has an Acer laptop with Windows 10 Pro. There is no TPM chip so we have to enter a password at pre-boot. The thing is, it always asks for this password twice. I know I an entering the correct data, and after I enter it the second time the machine boots as normal... it simply rejects the first entry. Has anyone else experienced this and is there a solution?


Thank you in advance for any help anyone can offer... I am stumped.

:)

 

Bitlocker not asking for password set up

I have the same problem as David with bitlocker set-up not asking me for a password. Following the instructions in the article suggested by Jennifer does not help as it assumes that I will be prompted to enter a password - the set up skips that step going
straight to the options for saving the recovery key. Once (supposedly) encrypted, I can restart my computer without having to enter anything apart from my microsoft password so I do not have any additional security at all.

 

Installed Bitlocker does not ask for password on computer start-up!


I have managed to solve the issue thanks to the terrific guys here on these forums.

For anyone else who is ever in the same boat, step 5 on this page is what you need to do. As it states, you need to unencrypt your hard-drive, then configure the settings in step 5, and then encrypt your drive again.

Now it asks me for a Bitlocker pin number whenever I start-up my computer.

THANK YOU to everyone for your incredible assistance. I have enjoyed far more knowledgeable folk and superior support here than I have ever seen on Microsoft's lousy forums where their own staff have little idea about the products they supposedly specialise in. It's a real pity that, now that we are even into version 10 of Windows, even the simplest of steps is made into a headache that can take 10+ hours to resolve. For the life of me, I don't know why Bitlocker can't just ask you "would you like to set-up a password when you start-up your computer?" instead of having to go into the deeper recesses of the operating system's configuration options and taking 25 steps to be able to so.

Thanks everyone!

 

why doesn't my bitlocker make me type a password?

Hi,

I understand that you have issue with Bitlocker password. I will certainly assist you with this.

Please provide us below details for better assistance,

• 
  Is your Bitlocker enabled on your system?
  
• 
  Have you made any changes on your system before this issue?
  

Please follow these steps and check if that helps.

Method 1: I suggest you to start the BitLocker Device Encryption service.

Follow the below steps:

1. Press Windows key + R from the Keyboard.

2. Type services.msc and hit Enter.

3. Search for BitLocker Device Encryption service.

4. Double click on BitLocker Device Encryption service and click on Start button.

5. Click on the dropdown list and set the Startup type to Automatic.

If the issue persists then change the password and change the settings on how drive is unlocked at startup.



Hope it will fix your issue. Please let us know the status of your issue.

Thank You.