Windows 10: Bitlocker "black screen" issue on startup

Hello.I am inquiring if anyone has ever found a fix for the Bitlocker "black screen" on startup after the Windows 11 update? I am required to have Bitlocker on my desktop computer for my work, so I cannot disable it. When I power up the computer, I get a black screen - no logos, no words, nothing. I have to blindly enter in my Bitlocker passkey, which does work and the computer goes to Windows, but this is frustrating. I thought Microsoft was working on a fix for this? I think this happened to some people after the Windows 11 KB5040442 update? Again, I cannot restore my desktop to an earlier d

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Black Screen on Startup

Hello,

Could you please answer few questions:

• 
  When you say “Now, nothing is on my desktop” what exactly are you referring to?
  
• 
  Are you getting black screen after Sign in?
  

If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

Troubleshoot black screen problems

Troubleshooting black or blank screens in Windows - Microsoft Support

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Black screen at initial startup, no cursor

Hi,

I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to refer the link below and follow the troubleshooting steps suggested and check the status of the issue.

Troubleshoot black screen problems

Thank you.

 

Screen goes black after putting BitLocker Password

Hello

Experiencing a black screen and restart after entering the BitLocker password could indicate a few potential issues. Here are steps you can take to troubleshoot the problem:

1. **Check BitLocker Recovery Key**: If you have access to your BitLocker recovery key, try using it to unlock the drive instead of the password. This can help determine if the issue is specific to the password or related to BitLocker itself.

2. **Verify Password**: Double-check that you're entering the correct BitLocker password. Ensure that the Caps Lock key is not accidentally enabled and that you're using the correct keyboard layout.

3. **Update Firmware and Drivers**: Make sure your computer's firmware (BIOS/UEFI) and drivers are up to date. Outdated firmware or drivers can sometimes cause compatibility issues with BitLocker.

4. **Check Hardware**: Perform a hardware diagnostic test to check if there are any hardware issues causing the black screen and restarts. This can include tests for the hard drive, memory, and other components.

5. **Boot into Safe Mode**: If possible, try booting into Safe Mode by repeatedly pressing the F8 key during startup. Safe Mode loads Windows with minimal drivers and services, which can help troubleshoot software-related issues.

6. **Access Advanced Startup Options**: If you're unable to boot into Safe Mode, try accessing the Advanced Startup Options menu. You can do this by repeatedly pressing the F8 or Shift + F8 key during startup. From there, you can try options like "Startup Repair" or "System Restore" to attempt to fix the issue.

7. **Perform System Restore**: If you have a recent system restore point, you can try restoring your computer to a previous state when it was working properly.

By following these steps, you should be able to troubleshoot and resolve the issue with the screen going black after entering the BitLocker password.