Windows 10: Bitlocker blocking access on a brand new computer.

I got my child a new Windows 11 PC Laptop yesterday. He used my Windows account and this morning, there is a Bitlocker screen that says it is unable to repair the computer after inputing the Key that I recovered using another device. This has not been a good experience as the computer is meant for his school and getting locked out is concerning. I am hoping that there is a reasonable explanation and fix before I return this and by a Mac. Thank you.

:)

 

Bitlocker frequently locking computers

Thanks for your reply. Unfortunately these suggestions don't really fit our needs. We want to use BitLocker and don't want to disable it. The problem we have is that it locks some of our computers from time to time. Ideally we will make use of BitLocker but not have it blocking our computers.

I have tried:

1. Turning off BitLocker
   
2. Installing all Driver and Windows Updates
   
3. Turning BitLocker back on again
   

Maybe this will help. We will wait and see.

 

How To Access Brand New Seagate Backup Plus


Seagate sent me a free Backup Plus Portable Drive, but i cannot access it because it wants bitlocker password. This is a brand new computer and i don't have BitLocker even set up.... how the hell do i access this hard drive?

Windows 10

 

Bitlocker

Hello Nandana,

To enable BitLocker on your computer, you follow the steps below:

• Sign in to your Windows account with an administrator access.
• Press the Windows key.
• Type and enter BitLocker.
• Click Turn on BitLocker.
• If the system is asking to sing in to administrator access, please do so.

For additional information about BitLocker, we suggest that you check the frequently ask question on this
link. The link provided applies to Windows 8.1 to higher version.

If you have other concerns, don't hesitate to reach us.