Windows 10: Bitlocker concern

I have all my files in the computer and somehow it stopped working on its own. I wanted to have this fixed and reach to the point that I was able to go on recovery mode. I realized that it doesn't even load at all so I restarted it. When it open up again it is now asking for the bitlocker key, I don't know what is it and where I can get it. Pleae help.

:)

 

Bitlocker

Hello Nandana,

To enable BitLocker on your computer, you follow the steps below:

• Sign in to your Windows account with an administrator access.
• Press the Windows key.
• Type and enter BitLocker.
• Click Turn on BitLocker.
• If the system is asking to sing in to administrator access, please do so.

For additional information about BitLocker, we suggest that you check the frequently ask question on this
link. The link provided applies to Windows 8.1 to higher version.

If you have other concerns, don't hesitate to reach us.

 

Bitlocker Questions

Hey brink, I dont use hibernate ... but I might use it when i use bitlocker though.


But my concern is if i only do one step of step 3 and not do the other part of step 3... there might be some issue along the way right? Thats why im concerned about this and want to do it first before i turn on bitlocker. Or had i not do step one of step 3... i would feel safe to do it.


But could you tell me what im typing wrong though in the last step of 3 like how you found i spelled that bcdedit incorrect earlier?

 

BitLocker permanent loop

Hi Laura,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

• 
  Did you make any changes prior to this issue?
  
• 
  Are you connected to Domain?
  
• 
  Are you using Windows 10 pro?
  

I suggest you to follow the steps given in the article below and check if it helps.

BitLocker Troubleshooting: Continuous reboot loop with BitLocker recovery on a slate device - TechNet Articles - United States (English) - TechNet Wiki



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.