Windows 10: BitLocker Drive ID and/or Recovery Key won't unlock

BitLocker Drive ID: 097E857E-80BC-44A8-A955-8E36958A6493. Have Recovery Key but won't recognize it.


Replaced my Hard Drive with Windows 10 Pro recently, as old H/Drive corrupted.

How can I retrieve an updated Recovery Key to unlock?

:)

 

enter the 48-digit recovery key to unlock this drive key id 9b45326b

Dear sir mam

my laptop is bitlocker probalm



enter the 48-digit recovery key to unlock this drive key id 9b45326b

pls help you

thunku sir

 

BitLocker encrypted drive not unlocking with recovery key

Hi,



Thank you for writing to Microsoft Community Forums.



I understand you are not able to unlock the encrypted drive with recovery key on the Windows 10 PC, you may want to refer to this article to check if that helps.



BitLocker recovery guide.



However, as the issue is with the BitLocker encryption. I would suggest you to post your query in the
TechNet,
where we have support professionals who are well equipped with the knowledge on BitLocker issues to assist you with your query.



Thanks,

Suman.B

Microsoft Community - Moderator

 

Unlocking Bitlocker encrypted system drive without recovery key

A few months ago I encrypted the whole hard drive on my Lenovo X1 Carbon 3rd Gen notebook. There are no partitions. I did not save the recovery key externally, if at all I saved it then it is on the encrypted drive itself.

Today my notebook crashed (whilst updating iTunes) and during restart I see the error message that Windows has a startup problem. It goes through the auto-repair procedure, which fails, and I'm taken to a screen which asks for my Bitlocker recovery key.
I don't have that so I try the various advanced options like system repair, but none of the options that do not wipe my data seem to work because they need access to the encrypted drive.

1. Is there any way to unlock the drive, given that I know my Bitlocker password but not my Bitlocker recovery key? I am not able to actually get to any screen which asks for the password, every screen is asking for the recovery key.

I tried the command prompt option and entered 'manage-bde -unlock c: -password' which prompts for the password. I enter the password but get the response 'The password you entered failed to unlock the drive'. I'm sure it's the right password. Next I try
to view the recovery key with 'manage-bde -protectors -get c: -type recoverykey' but the resulting data shows the key ID but not the actual numeric key value (it's just blank).

2. Can anything be done to unlock the drive via the command prompt, or any other route such as a boot disk?

3. Is it possible to generate the numeric recovery key elsewhere if the key ID and the password are known?

4. If I remove the hard drive from this laptop and attach it to another computer as a slave drive, is it possible to unlock it there using the Bitlocker password?