Windows 10: Bitlocker for device removed from microsoft.com

Good day, my last computer Lenovo X1 broke and I removed it from the Microsoft.com device list. Now I realize I need the bitlocker key from that device to access data on the old harddrive. Can I re-add the X1 it is still shown under Microsoft Store Device Management but nut under Devices on Microsoft.com? What else can I do to access the bitlocker key?Many thanksPatrick

:)

 

Remove Devices

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while removing the device from your Microsoft account as it keeps popping back after removing.



It could be possible that the device was using OneDrive with the same Microsoft account and that might be the reason you are able to see the device listed under your profile. I would suggest you to remove the device from OneDrive
and see if that helps.



You can follow the steps to remove the device from OneDrive.

1. Login to
   https://onedrive.live.com.
2. Now on the left hand pane click on PC’s.
3. Now click on the devices that are listed under PC’s and on the right hand side click on
   Remove PC.

If the issue persists, please get back to us with the results of the troubleshooting steps to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Device still listed under Microsoft account after removing it

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while removing a device from your Microsoft account.



As you have mentioned that you have removed the device from the Microsoft account, it could be possible that the device was using OneDrive with the same Microsoft account and that might be the reason you are able to see the device listed under your
profile. I would suggest you to remove the device from OneDrive and see if that helps.



You can follow the steps to remove the device from OneDrive.

1. Login to
   https://onedrive.live.com.
   
2. Now on the left hand pane click on PC’s.
   
3. Now click on the devices that are listed under PC’s and on the right hand side click on
   Remove PC.
   

You can refer the screenshot for more help.





If the issue persists, please get back to us with the results of the troubleshooting steps to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

How to remove bitlocker from system?

Hi Patrik,

BitLocker is a full disk encryption feature present on Windows.

It seems that the troubleshooting steps that you've tried are for Windows 7. We suggest checking this
thread and follow the steps given by
Johann Eva to remove BitLocker encryption.

Get back to us with the outcome so we can help you out further.