Windows 10: Bitlocker for removal media issue after applying KB5041578

Version: Windows 10 Enterprise 1809 LTSC, 10.17763.25Recent deployed KB: KB5041578 x64 Our solution utilizes SD Card Removable Media which is bitlockedBitlocker Version: 2.0Encryption Method: AES 128 After the Windows update and device get restarted, the system fails to get information when executing “manage-bde -protectors E: -get” on the SD card.>> Error: An error occurred while retrieving the volume’s key protectors. While executing another command “manage-bde -status”, for the SD card volume:>> Error: An error occurred code 0x8031009b The management informa

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Bitlocker

Hi,

It's unfortunate that you are facing this issue. Let me assist you resolve the issue.

Follow the below steps and check if it helps:

I suggest you to try the step under the section "To unlock removable data drive" in the following article:

Windows help and learning

Note: The steps for Windows 8.1 applies to Windows 10 as well.

For further reference, refer to the following article:

http://windows.microsoft.com/en-us/windows-8/bitlocker-drive-encryption

I hope this information helps.

 

Bitlocker

Hello Nandana,

To enable BitLocker on your computer, you follow the steps below:

• Sign in to your Windows account with an administrator access.
• Press the Windows key.
• Type and enter BitLocker.
• Click Turn on BitLocker.
• If the system is asking to sing in to administrator access, please do so.

For additional information about BitLocker, we suggest that you check the frequently ask question on this
link. The link provided applies to Windows 8.1 to higher version.

If you have other concerns, don't hesitate to reach us.

 

How to remove bitlocker from system?

Hi Patrik,

BitLocker is a full disk encryption feature present on Windows.

It seems that the troubleshooting steps that you've tried are for Windows 7. We suggest checking this
thread and follow the steps given by
Johann Eva to remove BitLocker encryption.

Get back to us with the outcome so we can help you out further.