Windows 10: bitlocker key page is not loading

when i open the bitlocker page it says something went wrong?

:)

 

BitLocker Key

There may be a software that triggered the BitLocker in your Windows 10 PC. To assist you better, we suggest that you check these articles for further information:

• Find my BitLocker recovery key.
• BitLocker recovery keys: Frequently asked questions.

• BitLocker

Let us know if you need further assistance.

 

BitLocker Recovery Page Stuck on Loading

Appreciated this suggestion and you got my hopes up for a bit. Unfortunately didn't work out for me.

If it helps others: I have now had two users experience this same problem. Both times it happened during a Windows update. After the update, Windows wanted a BitLocker key. In one case we were able to look up his key in his regular O365 account using the website and method the OP described. Took maybe 5 seconds to display the key. So I know this works in SOME cases. For my other user, however, it's the exact same problem the OP is having - we can get to Devices, we can see the correct device, but the Loading circle just spins and spins.

For that user, the device IS listed in Azure AD, but "No BitLocker recovery key found for this device" there. Argh.