Windows 10: Bitlocker loop, but i didnt back up recovery password correctly

I'm on an Asus Vivobook on windows 10. I tried to update the bios and now it's stuck in bitlocker loop, but the recovery password is in a text file in D drive. I had set it up myself a few years back and did not know to back it up elsewhere... Any help would be appreciated

:)

 

BitLocker permanent loop

Hi Laura,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

• 
  Did you make any changes prior to this issue?
  
• 
  Are you connected to Domain?
  
• 
  Are you using Windows 10 pro?
  

I suggest you to follow the steps given in the article below and check if it helps.

BitLocker Troubleshooting: Continuous reboot loop with BitLocker recovery on a slate device - TechNet Articles - United States (English) - TechNet Wiki



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

BitLocker on Surface Pro 3 not working correctly

Hi JulianSchubert,

Thank you for posting your question in the Microsoft Community

TPM will lock itself out after a few incorrect authentication attempts. These could be due to incorrect PIN entry for BitLocker or incorrect PIN entry for TPM virtual smartcard PIN. For TPM version 1.2, the lockout behavior depends
on individual TPM manufacturer. For TPM 2.0, the specification states that the TPM will enter lockout after 32 incorrect attempts.

To terminate this BitLocker recovery loop, you need to suspend BitLocker within WinRE, I suggest you to follow the below steps.

Step 1:

1. Choose the “Skip this drive” link at the bottom of the page where you are asked to enter the recovery key. You should be presented with a menu that will let you get to a command prompt (The sequence is Advanced
   options -> Troubleshoot -> Advanced options -> Command prompt).
   
2. Once you have a command prompt,
   use the following command to check the BitLocker status of the C: drive:
   manage-bde -status c:
   
3. If the status is returned as locked, you’ll need to use the following command to unlock it using your recovery password:
   manage-bde -unlock c: -rp <your 48-digit recovery password>
   
4. Once the drive is unlocked you'll need to use the following command to suspend protection:
   manage-bde -protectors -disable c:
   
5. Then exit and reboot. The computer should now successfully boot Windows. Once there, use the BitLocker control panel to resume BitLocker protection.
   
6. You can reset TPM lockout using
   tpm.msc
   

Note: The recovery loop can occur for other reasons such as cases where TPM is disabled or malfunctions. You can still use the above steps to suspend BitLocker and boot Windows in such cases

Hope it helps.

 

Bitlocker Recovery Loop termination

Hi Usman420,

The concern that you're having about the Bitlocker Recovery is best suited for the IT Pro users in
TechNet. We have found some threads related to it, we suggest checking this
link for more information. If the suggestion did not work
for you, you can post your own query on it.

Regards.