Windows 10: Bitlocker loop, please help!

I bought a HP laptop secondhand a couple of year ago. Now i wanted to disable certificate for driver to be able to install a usb blasten driver. I wanted in to bios and started changing secure boot. Then it wanted me to enter recovery key which I don't have. Now i can not leave the recovery key screen and I can not start Windows! What can I do?Please help!

:)

 

BitLocker permanent loop

Hi Laura,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

• 
  Did you make any changes prior to this issue?
  
• 
  Are you connected to Domain?
  
• 
  Are you using Windows 10 pro?
  

I suggest you to follow the steps given in the article below and check if it helps.

BitLocker Troubleshooting: Continuous reboot loop with BitLocker recovery on a slate device - TechNet Articles - United States (English) - TechNet Wiki



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

BitLocker permanent loop

Hi, my tablet is running Windows 10. During restart yesterday it started configuring, presumably after a new update on wifi. At about 30% I got the blue screen asking for the BitLocker recovery key. When I finally retrieved it and entered it, it unlocked
and gave me another blue screen recommending a restart. I restarted and was landed back at the blue screen asking for the BitLocker key. I re-entered it and chose the advanced settings and chose "exit and return to Windows" This also sent me back to the blue
screen looking for the BitLocker. It seems to be stuck in a loop. Can anyone suggest what I can do to fix it please?

Duplicate Thread:

Link:

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Title:

BitLocker Permanent Loop

Content:

Hi, my tablet is stuck in a permanent loop with BitLocker. Whenever I put in the recovery key it begins to restart, then asks for the recovery key again. I've tried using the command prompt to unlock it, but it keeps giving me an error message about there
being an error while trying to retrieve the key from the disk. I'm currently travelling alone in Asia and this tablet is how I book all of my flights and accommodation and so on. Bringing it to a technician is not an option. I'm counting on help from you
guys!

Thanks,

Laura

 

Bitlocker windows 10 and the boot loop

Hello,

Sorry to know that you are unable to boot to the Dell Venue. Let me try and assist you with the issue you are faing.

Are you entering the correct key on the recovery key entry screen?

If you do not know the BitLocker recovery key, then to get it, you may
click on this link:
BitLocker Recovery Keys. This should send the recovery key to the mobile phone number on file.

For more information, you may also refer to the article:
BitLocker recovery keys: Frequently asked questions

If you are stuck in a continuous reboot loop with BitLocker recovery on your device, then I would suggest you to refer to the article below and try the workaround given in it.

BitLocker Troubleshooting:
Continuous reboot loop with BitLocker recovery on a slate device

Let us know if it helps. If you have further queries, we will be happy to help.