Windows 10: Bitlocker message coming up

I was out of state and just returned and apparently a Microsoft update occurred while I was gone. I turned on my laptop and now can’t get in because I am getting a Bitlocker message and it’s asking for the key, which I don’t have because I never activated this I really need to access my files on laptop to continue to run my small business. Anyone please let me know if there is a workaround or how to resolve this issue. Thank you!

:)

 

Need to turn off Bitlocker to install Windows 10

Hi,

We suggest doing the following steps again to resolve the issue. To complete the procedure, make sure that you have the following information:

• You must be able to provide administrative credentials.
• The drive must be BitLocker-protected.

To suspend BitLocker Drive Encryption on an operating system drive, please follow the steps below:

• Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
• Click Suspend Protection for the operating system drive.
• A message is displayed, informing you that your data will not be protected while BitLocker is suspended and asking if you want to suspend BitLocker Drive Encryption.
  
• Click Yes to continue and suspend BitLocker on the drive.

Let us know how it goes.

 

Bitlocker Questions

Thanks. I am going to now do step 7 which will take a while to encrypt.

- - - Updated - - -

I skipped step 1 and just stick with the default 128 bit security like I did previously.


Did step 4.


Now when I do step 6... which tells me to do step 7, 8 or 9 which is essentially the same step of turning on bit locker...


I get this message


This pc requires a startup option that isn't supported by bitlocker setup. Please contact your system administrator to turn on bitlocker.


Why do I have this message?

- - - Updated - - -

Does this message has something to do with my user accounts or something?


I see in user accounts


My name
local account
Administrator


I checked online that in user account, an account is either a local account or administrator. But mine is both or is it local account?


So why can I not turn bitlocker on?

- - - Updated - - -

So I tried the 3 different ways to get to the local C drive. In the first way of just going to my pc and then going to local disk c drive and then right click on turn bitlocker on... i get that message i mentioned above.


Now when i just type go to start menu and type i bitlocker, it shows manage bitlocker so i click on that...


It shows c drive: bitlocker off... next to it is Turn bitlocker on and when click on it... same message


Below it does show the words


Fixed data drives


Removable data drives - Bitlocker to go
Insert a removable usb flash drive to use bitlocker on the go



What mistake am I making here? Is it an admin thing or is it something else? You mentioned in step 4, to make every allow to REQUIRE... so im not sure why im getting this message?

 

BitLocker Encrypted Hard Drive to MAC

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



I suggest you to perform below mentioned steps to disable BitLocker.

To disable BitLocker I would suggest you try the following steps and see if it helps.

• 
  Press Windows key + X and click on
  Control Panel.
  
• 
  Change View by from Category
  to Large Icons/Small Icons.
  
• 
  Click on BitLocker Drive Encryption and click on
  Turn BitLocker Off.
  
• 
  Follow on screen instructions. Click on Decrypt the Drive
  when the message appears.
  

I would suggest you click on the link below and refer the following article.

Scenario 12: Turning Off BitLocker Drive Encryption (Windows 7)

Scenario 12: Turning Off BitLocker Drive Encryption (Windows 7)

(You can refer the steps in the above link as they are applicable for Windows 10 as well)



Check if it helps.



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.