Windows 10: Bitlocker Password and Recovery Key missing

Discus and support Bitlocker Password and Recovery Key missing in Windows 10 Customization to solve the problem; Hello,I set up bitlocker a long time a go on a secondary laptop and subsequently lost the password. I apparently did not set up a recovery key to my... Discussion in 'Windows 10 Customization' started by MorganTromblee, Dec 2, 2021.

  1. MORGANTROMBLEE
    MorganTromblee Win User

    Bitlocker Password and Recovery Key missing


    Hello,I set up bitlocker a long time a go on a secondary laptop and subsequently lost the password. I apparently did not set up a recovery key to my microsoft account. I cannot figure out how to access the computer now given I cannot get past bitlocker. I am trying to restore my computer to factory settings. Is there a way to do this from the BIOS menu? I believe the laptop is an ASUS Q501L. Thanks. Unsure if it is running on windows 8 or 10. I'm assuming 10.

    :)
     
    MorganTromblee, Dec 2, 2021
    #1
  2. SHAFEEQ_KHAN
    Shafeeq_Khan Win User

    bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Dec 2, 2021
    #2
  3. GREEN1967
    Green1967 Win User
    Bitlocker will not accept password or Recovery Key

    I am trying to access my hard drive , But my recovery key and password are not being accepted

    by bitlocker.

    This Recovery key was sent to me when setting up the bitlocker, But now says it's a invalid key



    Is there a problem with this software as its not accepting my recovery key Or password.



    Can this bitlocker be reset so that it Can accept my recover key.



    Any help please.Alan
     
    Green1967, Dec 2, 2021
    #3
  4. XYLEE DEL
    Xylee Del Win User

    Bitlocker Password and Recovery Key missing

    Xylee Del, Dec 2, 2021
    #4
Thema:

Bitlocker Password and Recovery Key missing

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