Windows 10: Bitlocker Paused Problem

I started encrypting a USB HDD and had to put BitLocker on pause at about 2% using the pause button. When I tried to continue Bitlocker says that the process is still paused and I can't get it to restart. The HDD is now locked with BitLocker. I have tried the commands suggested using the command prompt to disable it but just get an error message about being unable to access the drive. I am on a works pc and don't have admin rights. Is it possible to transfer the USB HDD to another PC and try the disable command or will it only work on the pc Bitlocker was started on?

:)

 

problem with bitlocker

Hi Roeslie,

Thank you for writing to Microsoft Community Forums.

We need some more details to help you find the solution to your problem.

• Which edition of Windows 10 is installed on your surface machine?
  
• Did you notice any changes on the computer recently?
  
• When you say, you have a problem with your Surface machine about BitLocker key, do you mean that the surface machine asks you to enter the BitLocker key to allow you to sign into Windows?
  
• Does the other computer ask you to enter the BitLocker key to allow you to access the files saved on it?
  

If you are being asked to enter a BitLocker key to sign into your surface machine and you don’t remember your BitLocker key, you can follow the instructions given in the link below to find the BitLocker recovery key.

Find my BitLocker recovery key

Please get back to us with the information requested above, so that we can suggest the appropriate troubleshooting steps.

Peer Samie

Microsoft Community-Moderator

 

BitLocker Drive Encryption displays "Encryption has been paused"

Hi Tesfay,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.
Before assisting you, I would like you to answer the questions stated below:

• • Did you try to unlock the drive using the Bitlocker application in Windows 10?
    
  • If yes, did you get any error message while trying that?

Follow the methods and check if that helps.

Method 1: I would suggest you to try unlocking the drive using the Bitlocker facility available in Windows 10 and check if you are able to unlock it successfully. If you are getting any error message with says “Application
not found”, then I would suggest you to refer the article provided in the link below:

http://windows.microsoft.com/en-US/windows-8/unlock-bitlocker-protected-drive

Method 2:

I would suggest that you try the steps mentioned in the link below and check if it helps resolve your issue.

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For
added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link to view the article “How to back up and restore
the registry in Windows” from the Microsoft Knowledge Base:

https://support.microsoft.com/en-us/kb/322756

(Applies to Windows 10)

For more information regarding BitLocker, you may refer the article "BitLocker Frequently Asked Questions (FAQ)" from this link:

http://technet.microsoft.com/en-us/library/hh831507.aspx

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

Bitlocker Decryption paused and does not resume.

Hi Hamza,



Thank you for writing to Microsoft Community Forums.



I can imagine the inconvenience you are experiencing and will certainly help you in the right direction in fixing the issue.



I suggest you to follow the steps mentioned below to fix the issue.

1. Open the command prompt as admin.
   
2. Type in manage-bde –off <drive> and hit
   Enter.
   
   manage-bde –resume <drive>
   

manage-bde –on <drive>

Replace Drive by drive letter

1. Restart the computer and check the status of the issue
   

You may also refer the article Computer
Crash: How To Use manage-bde To Recover A Partially Decrypted Hard Drive
for the detailed information.



If the issue still persists, I suggest you to post your query in
IT TechNet
forums, where we have a dedicated team of experts who are equipped with the resources to guide you with the further steps to fix the issue.



Regards,

Muralidhar

Microsoft Community Moderator