Windows 10: bitlocker PIN

Hi,


i have a problem on few devices, i run Bitlocker for them and people didn't set pin on their devices, but system is asking about PIN.

What should i do in this case?

2nd question - can i reset TPM remotely for some other computers?

:)

 

Bitlocker Blank blue screen at PIN screen


Our organization requires Laptops to be Encrypted with a PIN #. One of our Laptops is giving me trouble. I have Bitlocker turned on and fully encrypted and have require Startup PIN with TPM in the Require additional authentication at startup in GPEDIT. I also have the Enable use of Bitlocker Authentication Requiring preboot Keyboard input on Slates enabled. When turning on the Laptop Bitlocker comes up with the light blue screen where you enter the PIN but the screen is blank. It doesn't say Bitlocker or have a box to enter the PIN #. Now I can just type the pin # and press enter and it works and loads windows as normal. I obviously can't give this Laptop to a user like this.

Anybody have any suggestions as to a resolution to this issue.
Thank You.

 

bitlocker password vs pin

Hi Gwyn,

To better assist you with this concern, we suggest that you refer to the support links below:

• Error message when you try to run the BitLocker Drive Encryption program: "Cannot run."
• Description of the BitLocker Drive Preparation Tool.
  
• How to use BitLocker Drive Encryption on Windows 10.
  

For more information regarding the issue, visit this
link.

Let us know if you need further help.

Best regards.

 

Need to turn off Bitlocker to install Windows 10

Hi,

We suggest doing the following steps again to resolve the issue. To complete the procedure, make sure that you have the following information:

• You must be able to provide administrative credentials.
• The drive must be BitLocker-protected.

To suspend BitLocker Drive Encryption on an operating system drive, please follow the steps below:

• Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
• Click Suspend Protection for the operating system drive.
• A message is displayed, informing you that your data will not be protected while BitLocker is suspended and asking if you want to suspend BitLocker Drive Encryption.
  
• Click Yes to continue and suspend BitLocker on the drive.

Let us know how it goes.