Windows 10: Bitlocker recovery after bios update

My Alienware M15 started an update today, and during restart, the bitlocker recovery screen popped up. I have not turned on bitlocker on this device, so there is no bitlocker code. I have the recovery ID, but that is it. How can I get passed this?

:)

 

BitLocker Recovery Issues

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are getting BitLocker recovery key prompt, every time you turned on the laptop. We appreciate your effort in troubleshooting the issue.



Ideally, in Windows 10 BitLocker doesn’t come by default. It could be possible that the BitLocker got enabled during some updates, either Windows update or PC manufacturer update.



As you have mentioned that you are forced to input the BitLocker recovery key, which is incredibly a tedious process.



Meanwhile, we would suggest you to disable the secure boot from the BIOS and check if you are able to bypass the BitLocker. Please refer the steps in this article:

Disabling Secure Boot



Regards,

Aditya Roy

Microsoft Community – Moderator

 

PC prompting for Bitlocker recovery key, cannot find the recovery key

Hello Leckbir,



Thank you for writing to Microsoft Community Forums.



For further clarity on the issue and to guide you accordingly, respond to the questions listed below:

1. Since when are you facing this issue?
   
2. Are you aware of any changes being made to the PC?
   
3. Which version of Windows is installed on the PC?
   
4. What is the make and model of the PC?
   

This issue can be caused if a BIOS/firmware update has been pushed to your PC either through Windows Updates or any other OEM media update.



If you have set up the Bitlocker on your PC, I suggest you to look for the recovery key on your Microsoft account. Also, you can refer the article

Find my BitLocker recovery key.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.