Windows 10: Bitlocker Recovery associated account

Hi. Trying to solve Bitlocker Recovery Key problem caused by KB5012170I did not enable Bitlocker, but this update has caused this issueI cannot remember , what account I used to setup the computer.On the Screen , it is giving me a Recovery ID KeyAnd a Drive LabelMy assumption is that this information must be stored somewhere on Microsoft's siteAnybody got any idea who I can contact to help with thisAny suggestions gratefully receivedRegardsJim

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Find account that Bitlocker is associated with

Being requested to enter Bitlocker Key, but when i enter the MS account info there is no bitlocker key associated with this. How can i find which account that the bitlocker key is associated with ? Thanks !

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

recovery bitlocker blue screen

Hi Rick,

Please follow the suggestions below and check if you are able to boot to your desktop.

• Places to look for your BitLocker key:
  • On a printout you saved. Look in places you keep important papers.
    
  • Saved on a USB flash drive. Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
  • In your Microsoft account. To get your recovery key, go to
    BitLocker Recovery Keys.

• Or ask someone for help:
  • Ask someone with administrator privileges on the same PC to unlock it with their key.
  • If your PC is connected to a domain (usually a work or school computer), ask a system administrator for your recovery key

Hope this helps in resolving the bitlocker recovery keys. Keep us posted on the bitlocker recovery key issues. We are happy to help!