Windows 10: Bitlocker recovery key cannot found in Microsoft account

Discus and support Bitlocker recovery key cannot found in Microsoft account in Windows 10 Network and Sharing to solve the problem; I saved the recovery key to cloud accounts,but I can’t find the recovery key. I have login two accounts,one is personal account @qq.com,another is... Discussion in 'Windows 10 Network and Sharing' started by charliez0, Nov 2, 2019.

  1. CHARLIEZ0
    charliez0 Win User

    Bitlocker recovery key cannot found in Microsoft account


    I saved the recovery key to cloud accounts,but I can’t find the recovery key.

    I have login two accounts,one is personal account @qq.com,another is school *** Email address is removed for privacy ***

    :)
     
    charliez0, Nov 2, 2019
    #1
  2. SHAFEEQ_KHAN
    Shafeeq_Khan Win User

    bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Nov 2, 2019
    #2
  3. NAM-PEUNGカーンダー
    Nam-PeunGカーンダー Win User
    bitlocker key id recovery

    Hi Jessen P

    Thank you very much for your advice.

    I did follow your suggestion but I can't get recovery key.

    I got the below message.

    You don't have any BitLocker recovery keys in your Microsoft account.

    Next Step, What should I do?
     
    Nam-PeunGカーンダー, Nov 2, 2019
    #3
  4. BATHOSPHYR
    Bathosphyr Win User

    Bitlocker recovery key cannot found in Microsoft account

    Cannot Save Bitlocker Recovery Key to Microsoft Account

    I have a brand new Surface Pro with Windows 10. I am attempting to enable BitLocker.

    From the Control Panel / Manage Bitlocker, I click "Turn on BitLocker".

    I am given a question, "How do you want to backup your recovery key?" and I choose, "Save to your Microsoft account."

    I am greeted with a popup, "Bitlocker Drive Encryption error. Can't sign in to your Microsoft account. You need to be signed in to Windows with a Microsoft account to save your recovery key. Sign out and hen sign in with a Microsoft account, or go to
    Settings and choose Accounts to change your existing account."

    I am signed in, but I went through these steps again, but I am unable to save my recovery key to my Microsoft account.

    How do I fix this?

    ***Post moved by the moderator to the appropriate forum category.***
     
    Bathosphyr, Nov 2, 2019
    #4
Thema:

Bitlocker recovery key cannot found in Microsoft account

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