Windows 10: Bitlocker recovery key caused by KB5012170 update

Hi.This update has caused major problems . As I understand it, the Bitlocker kicks in when the drive boots.So you are unable to get your data off.Could you get access to the data, if the drive was removed and connected to an external cradle. Which in turn was connected to a pc. Would the Bitlocker drive be readable to retrieve the data.Or any other suggestions as to how to get the data.Thanks in advance for any suggestions Jim

:)

 

BitLock Recovery Key Problem

Hello Anne,

Please check keys on the other Microsoft accounts configured in the machine in the past as well.

Microsoft has said they are working on it - however no guarantees that they would allow you to rescue your data. Some information MS has provided is below, but that does not apply to you.

https://docs.microsoft.com/en-us/wi...evices-might-start-up-into-bitlocker-recovery

Some devices might start up into BitLocker Recovery

[table][tr]StatusOriginating updateHistory[/tr][tr][td]Confirmed[/td][td]OS Build 22000.850KB50121702022-08-09[/td][td]Last updated: 2022-08-19, 19:36 PTOpened: 2022-08-19, 19:36 PT[/td][/tr][/table]
Some devices might enter BitLocker Recovery on the first or second restart after attempting to install Security update for Secure Boot DBX ( KB5012170), released August 9, 2022. Note: This issue only affects the Security update for Secure Boot DBX ( KB5012170) and does not affect the latest cumulative security updates, monthly rollups, or security only updates released on August 9, 2022.

Workaround: If your device is prompting for a BitLocker Recovery key, you will need to supply it to start up Windows. For more information, see Finding your BitLocker recovery key in Windows.

If you have not installed KB5012170 yet and have BitLocker enabled on your device, follow the instructions below to temporarily suspend BitLocker before installing.

If you have installed KB5012170 and have not yet restarted your device or have only restarted your device once, temporarily suspend BitLocker using the instructions below.

Important: If you have restarted your device two times or more after installing KB5012170, your device is not affected by this issue

To temporarily suspend BitLocker, or to avoid a BitLocker recovery when deploying KB5012170, follow these steps:

1. Run the following command from Administrator command prompt:

2. Install the update KB5012170, if not already installed

3. Restart the device.

4. Restart the device again.

5. BitLocker should automatically be enabled after two boots. If you want to manually resume BitLocker to verify that it is enabled, use the following command:

Next steps: We are working on a resolution and will provide an update in an upcoming release.

Affected platforms:

• ​Client: Windows 11, version 21H2
  
• ​Server: None
  

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

PC prompting for Bitlocker recovery key, cannot find the recovery key

Hello Leckbir,



Thank you for writing to Microsoft Community Forums.



For further clarity on the issue and to guide you accordingly, respond to the questions listed below:

1. Since when are you facing this issue?
   
2. Are you aware of any changes being made to the PC?
   
3. Which version of Windows is installed on the PC?
   
4. What is the make and model of the PC?
   

This issue can be caused if a BIOS/firmware update has been pushed to your PC either through Windows Updates or any other OEM media update.



If you have set up the Bitlocker on your PC, I suggest you to look for the recovery key on your Microsoft account. Also, you can refer the article

Find my BitLocker recovery key.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator