Windows 10: BitLocker Recovery Key - Email with Code never arrives! PLEASE HELP!

To access my BitLocker keys & clicking the BitLocker MyRecoverykey link referenced HERE I provide my Outlook email address to verify, but never receive an email with the code. I have tried this multiple times on multiple devices without luck. There are no emails going to my Spam folder & no email filters blocking emails from Microsoft. Unfortunately, there are no other options during this process to verify my account. Although I can easily login to my Microsoft account, even when I'm logged in & I'm asked to re-verify my email for Bitlocker, I never receive an email with the

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bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

Bitlocker key. Email does arrive.

I am trying to get my Bitlocker recovery key. My laptop went into a loop while doing a windows update. My support contract people want to reinstall windows but I need the data. They say I will lose the data unless they do a chargeable data recovery. For this they need the Bitlocker key. I sign into my MS. I can see my device. I ask for the key to be emailed but it never arrives. How can I get the key? Is it true my data files would all be lost if they reinstall windows? Thanks.

 

Bitlocker Recovery Key with university email

I used a university email to sign into Windows 10 on my personal device and needed to take the laptop to a repair shop. They needed the Bitlocker recovery key to get out of a repair loop, but when I signed in with the Azure account, it signs me in, and
lists the device, but there is no bitlocker key on the website. I contacted my university IT department and they told me to contact Microsoft because they do not keep bitlocker recovery keys for personal devices. I couldn't find a support page or number on
the bitlocker page so I am coming here for any help possible. Thank you.