Windows 10: Bitlocker recovery key. I find the list with the keys but I can only type numbers in the...

Bitlocker recovery key. I find the list with the keys but I can only type numbers in the box of the key. How should a recovery key look like, all the characters ?Thanks, Carlo

:)

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

Recovery Key Number

Hi Alexander,

You can find the instructions for retrieving your BitLocker Recovery key on the Windows Support site at this link: Where to look for your BitLocker recovery key - Microsoft Support

The following text comes from that link:

• Places to look for your BitLocker key:
  
  • On a printout you saved. Look in places you keep important papers.
    
  • Saved on a USB flash drive. Plug the USB flash drive in to your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
    
  • In your Microsoft account. To get your recovery key, go to BitLocker Recovery Keys.
    
  • In your Azure Active Directory account. For work PCs where you sign in with an Azure Active Directory account, to get your recovery key, see the device info for your Microsoft
    Azure account.
    
• 
  Or ask someone for help:
  
  • Ask someone with administrator privileges on the same PC to unlock it with their key.
    
  • If your PC is connected to a domain (usually a work or school computer), ask a system administrator for your recovery key.
    
• If you still can't get in, you'll need to reset your PC. Learn how.
• If you want to make a backup of your BitLocker recovery key: Select the Start button, type BitLocker, select Manage BitLocker from the list
  of results, select Back up your recovery key, and follow the prompts for your preferred backup method.

 

Bitlocker Recovery Key

No, no other accounts.

What puzzles me is why the Bitlocker recovery key is not listed on the microsoft account, but there is a recovery key listed there for a computer I do not recognise.

I have several laptops but only the HP Envy has had Bitlocker on it. So what key is this on my account? And why isn't the Envy key there?